Bilingual Enrollment Specialist - OR

Posted Yesterday
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Portland, OR, USA
In-Office
Junior
Financial Services
The Role
Conducts enrollment for individuals and their support networks, verifies documentation accuracy, maintains confidentiality and HIPAA compliance, improves enrollment processes, and performs outreach to community partners and referral sources. The role supports access to self-directed long-term care and community-based services through timely, accurate administrative coordination.
Summary Generated by Built In

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.

Responsibilities

  • Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
  • Ensures enrollment documents are complete and accurate.
  • Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
  • Maintains confidentiality and HIPAA compliance.
  • Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Qualifications

  • 1 year of experience in a related field
  • Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
  • Will consider candidates with experience relevant to the position.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."

GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • One year of experience in a related field
  • Associate or bachelor's degree in Business, Human Services, Social Work, Marketing, or Communication
  • Relevant experience applicable to the position
  • Knowledge of administrative and clerical procedures and systems, including word processing and managing files and records
  • Ability to maintain confidentiality and comply with HIPAA requirements
  • Bilingual communication ability
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The Company
HQ: Sturgis, MI
1,465 Employees
Year Founded: 2004

What We Do

GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.

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