Jobs at GT Independence

Lead budgeting, forecasting, driver-based financial models, and reporting for a multi-state FMS organization. Provide KPI dashboards, variance analysis, scenario modeling, and cross-functional financial guidance to support state transitions, program launches, and strategic decisions. Improve FP&A processes, automate analyses, and optimize financial systems.

The Enrollment Specialist conducts enrollment processes for consumers and their support circles, ensures documentation accuracy, and recommends improvements while maintaining HIPAA compliance.

Lead and manage the regional enrollment team to drive referrals and enrollments; cultivate relationships with case managers and referring agencies; oversee end-to-end enrollment processing; train participants and staff on GT tools (DocuSign, GT Enroll, GT Caregiver App); manage staffing, performance feedback, process improvements, and operational reporting to meet growth goals.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Provide HR training and onboarding support: plan and deliver training sessions, develop pre-boarding materials, maintain training records and reports, assist with investigations and document processing, manage electronic filing, and serve as an employee resource while maintaining confidentiality and compliance.

Lead development and maintenance of SOPs, process documentation, and standards. Drive change management and operational readiness for system and workflow changes. Partner cross-functionally with IT, Compliance, Training, and Operations to support implementations, UAT, and training. Monitor performance dashboards and recommend process improvements to ensure consistency and operational efficiency.

Provide HR support focused on training, onboarding, and records management. Plan and facilitate training, develop pre-boarding materials, maintain training records and reports, assist with investigations and document processing, manage electronic filing, and serve as an employee resource while maintaining confidentiality and compliance.

The Enrollment Leader oversees a team of Enrollment Specialists, ensuring effective enrollment services and communication with customers, while providing coaching and performance feedback.

Manage end-to-end launch and enablement for product and technology releases: create readiness plans, coordinate cross-functional stakeholders, develop training and communications, track milestones/risks, run readiness reviews, and oversee post-launch adoption and continuous improvement.

Lead budgeting, forecasting, driver-based financial modeling, and monthly/quarterly reporting. Provide variance analysis, KPI dashboards, and narrative insights. Partner cross-functionally to support state transitions, program performance, pricing, and strategic initiatives while improving FP&A processes, automation, and financial systems to enable scalable, data-driven decision making.

Lead and develop a collections team handling Overpayment Receivables (OPR) and Cost Share collections. Ensure invoices are accurate and compliant, manage communications, track and reconcile payments, coordinate pass-through payments to states, enforce garnishments, analyze performance, and implement process improvements to reduce disputes and outstanding balances.

Support launch readiness by coordinating trackers, communications, training, meeting logistics, and documentation. Collect stakeholder inputs, track risks and questions, assist with release notes and training materials, run readiness reviews and retrospectives, and capture post-launch feedback to improve launch processes and templates.

The Quality Assurance Manager leads quality assurance and compliance activities, oversees a team, ensures regulatory adherence, and fosters continuous improvement strategies while utilizing analytics and technology to enhance organizational performance.

Coordinate launch readiness for product and technology releases: maintain trackers, prepare communications and training materials, support meetings and training, capture feedback, and ensure cross-team follow-through to enable successful launches.

Lead product operations by defining standards, tools, governance, reporting, and operating rhythms. Manage Product Owner function, track portfolios and roadmaps, prepare executive reporting, facilitate cross-functional forums, and drive continuous improvement.

Establish and maintain product operations standards, tools, reporting, and governance. Manage Product Owner function, track portfolios and roadmaps, prepare executive reporting, facilitate operating forums, partner on prioritization and launch readiness, and continuously improve product planning, tracking, and handoff processes.

Support launch readiness by maintaining trackers, coordinating communications and meetings, preparing training and adoption materials, collecting inputs from stakeholders, tracking issues and risks, coordinating training and post-launch feedback, and improving launch templates and processes across multiple releases.

Lead and coach a small operations team to ensure timely, efficient customer service. Manage staffing, training, scheduling, process improvements, performance feedback, project support, and documentation while promoting company values.

Lead product operations by defining standards, tools, reporting, and governance. Manage Product Owner function, track roadmaps/projects, run operating rhythms, prepare executive reporting, facilitate cross-functional forums, and continuously improve planning, delivery, and release handoffs.

Manage end-to-end launch readiness for product and technology releases: create and track launch plans, coordinate cross-functional teams, develop enablement materials, run readiness reviews, support post-launch adoption, and establish repeatable launch practices.