Jobs at GT Independence

Directs Community Supported Living operations, supervising Direct Support Professionals, managing schedules and coverage, implementing individual and behavioral support plans, ensuring safe and compliant homes, overseeing budgets, and building stakeholder relationships. The role includes on-call duties and providing direct support when staffing is unavailable.

Conducts enrollment for individuals and their support networks, verifies accurate documentation, maintains confidentiality and HIPAA compliance, improves enrollment processes, and performs outreach to community partners and referral sources. The role supports access to self-direction programs through organized administrative and stakeholder-facing services.

Manages regional enrollment operations from referral through processing, leads enrollment staff, develops referral relationships, drives enrollment growth, supports participants and external stakeholders, and improves processes. Oversees training, scheduling, performance coaching, reporting, issue resolution, and operational projects while ensuring timely, high-quality enrollment services.

Provide phone-based support to individuals self-directing their care and internal stakeholders. Responsibilities include call logging, document preparation and management, DocuSign administration, compliance recordkeeping, timesheet review, payroll checklist completion, time tracking, and resolving rejected timesheet issues with team members.

Owns end-to-end regional revenue cycle performance from enrollment through payment. Leads Claims Leaders, improves reimbursement, reduces denials and aged receivables, accelerates cash realization, manages payer escalations, develops forecasts, strengthens revenue governance, and integrates enrollment, authorizations, billing, claims, and accounts receivable. The role also drives standardized processes, corrective action plans, team development, compliance, and collaboration with Finance to support margin expansion.

Leads and governs an enterprise-wide project management office, overseeing strategic initiatives, operational programs, technology investments, and transformation portfolios. Establishes PMO standards, methodologies, tools, and governance; provides executive visibility into delivery status, dependencies, risks, and financial impact; supports private equity value-creation initiatives and integrations; applies Lean process improvement; and builds a high-performing EPMO team.

Lead cross-functional projects from initiation through closure using waterfall, agile, and hybrid methodologies. Coordinate executives, subject-matter experts, operations, IT, finance, compliance, vendors, and external partners to deliver initiatives on time and within budget. Manage state and contract launches, including readiness, training, vendor integration, and go-live execution. Identify workflow bottlenecks and implement process improvements through change requests and standardized procedures.

Directs Community Supported Living operations, supervises and schedules Direct Support Professionals, manages staffing coverage, trains employees, conducts performance appraisals, supports individuals with behavioral and medical needs, implements support plans, manages budgets, ensures regulatory compliance, maintains safe homes, and builds stakeholder relationships. The role includes on-call responsibilities and providing direct care when needed.

Manages an operational unit supporting real-time service delivery, customer satisfaction, productivity, payroll adherence, and goal attainment. Develops performance metrics, evaluates processes and systems, leads quality and continuous improvement initiatives, monitors caseload distribution and compliance, prepares reports for leadership, develops staff, liaises with state agencies, resolves escalated complaints, and communicates goals and results to stakeholders.

Manages an operational unit supporting real-time service delivery, staff performance, productivity, payroll adherence, customer satisfaction, and goal attainment. Develops metrics, evaluates processes, leads quality improvement, monitors compliance, distributes caseloads, reports program effectiveness, develops staff, liaises with State agencies, resolves escalated complaints, and communicates goals and results to stakeholders.

Manages an operational unit by monitoring performance metrics, improving business processes, overseeing staff caseloads, evaluating program effectiveness, ensuring compliance, developing employees, coordinating with state agencies, resolving escalated complaints, and communicating results to stakeholders.

Manages an operational unit supporting real-time service delivery. Responsibilities include developing performance metrics, improving processes and systems, monitoring caseload distribution and compliance, evaluating program effectiveness, training staff, liaising with state agencies, resolving escalated complaints, and communicating goals and results to stakeholders.

Directs operational units delivering fiscal intermediary services, maintaining standards, implementing policies and strategic objectives, managing performance, developing leaders, and coordinating across departments. The role oversees workloads, continuous improvement, customer service, payroll and processing initiatives, agency relationships, compliance, and service delivery. It requires strong business management, communication, organization, leadership, problem-solving, and administrative skills. Work is performed from a home office, with travel potentially required.

Conducts enrollment for individuals and their support networks, verifies documentation, maintains confidentiality and HIPAA compliance, improves enrollment processes, and performs outreach to community partners, referral sources, and stakeholders to support service growth and accessibility.

Conducts enrollment for individuals and their support networks, verifies documentation, maintains confidentiality and HIPAA compliance, improves enrollment processes, and performs outreach to community partners and referral sources. The role supports timely, accurate access to self-directed long-term care and community-based services.

Conducts enrollment for individuals and their support networks, ensuring documents are complete, accurate, confidential, and HIPAA compliant. The role identifies process improvements, maintains administrative records, and performs outreach to community partners, referral sources, and stakeholders to support enrollment growth and service accessibility.

Conducts enrollment for individuals and their support circles, ensuring documents are complete, accurate, confidential, and HIPAA compliant. Identifies process improvements, maintains administrative records, and performs outreach to community partners, referral sources, and stakeholders to support enrollment growth and service accessibility.

Conducts enrollment for individuals receiving self-directed long-term care and support services, ensuring documentation is accurate, complete, confidential, and HIPAA compliant. Collaborates with families, guardians, community partners, referral sources, and other stakeholders. Identifies process and system improvements to enhance enrollment efficiency and service accessibility while supporting organizational growth.

Conducts enrollment for individuals and their support networks, verifies documentation, maintains confidentiality and HIPAA compliance, improves enrollment processes, and performs outreach to community partners, referral sources, and stakeholders. Supports timely, accurate access to self-direction and long-term care services.

Leads national, multi-state operations for self-directed home and community-based care programs. Oversees operational excellence, service quality, compliance, scalability, strategic growth, KPIs, and corrective actions. Develops regional operations leaders, strengthens talent pipelines, supports succession planning, and represents the organization with agencies and stakeholders. This remote executive role requires travel to state operations, partners, and key meetings.