Jobs at GT Independence

Owns the Data & Analytics product backlog, translates roadmap into epics/features/user stories, coordinates cross-functional stakeholders, prioritizes requests, supports delivery and launch readiness, monitors progress and metrics, and ensures solutions meet business, customer, quality, and regulatory needs.

Owns backlog and translates roadmap initiatives into epics, features, user stories, and acceptance criteria. Conducts problem and solution discovery, coordinates cross-functional stakeholders, supports prioritization, facilitates planning and acceptance, monitors delivery, and readies releases while considering operational, customer, and regulatory requirements.

Owns the Data & Analytics product backlog, translates roadmap into epics/features/user stories, conducts discovery, coordinates cross-functional stakeholders, supports prioritization, and ensures delivery, quality, and regulatory alignment from discovery through launch.

Owns backlog and translates roadmap initiatives into epics, features, user stories, and acceptance criteria. Conducts discovery, validates requirements with UX, analytics, operations, and compliance, and drives prioritization with stakeholders. Supports sprint planning, monitors delivery, mitigates risks, and readies releases while using metrics and feedback to improve the product.

The Enrollment Manager leads the enrollment team, develops and implements enrollment plans, cultivates relationships with referrers, and ensures a smooth enrollment process while managing and training staff.

The Enrollment Specialist conducts enrollment processes for consumers and their support circles, ensuring document accuracy and recommending improvements to enhance service experience.

The Instructional Designer develops and maintains training programs, collaborates with stakeholders, designs multimedia content, and measures training effectiveness.

The Enrollment Specialist conducts the enrollment process with consumers and their support networks, ensures document accuracy, and recommends process improvements while maintaining confidentiality.

The Director of Operations oversees performance, service excellence, and leadership across multiple states, ensuring compliance and operational effectiveness in home care.

The Program Manager oversees operations in the Contact Center, develops performance metrics, evaluates processes for improvements, resolves customer complaints, and collaborates with staff to enhance service delivery while ensuring compliance and staff development.

The Director of Operations oversees performance and compliance across multiple states, leads teams, drives regional growth, and ensures high-quality service delivery in home care.

Lead organizational quality assurance, CARF accreditation, compliance, and continuous improvement activities. Supervise QA staff, manage incident/grievance processes, design and analyze satisfaction surveys, produce executive reports and dashboards, use data to identify trends and drive corrective actions, and collaborate cross-functionally to improve operations and stakeholder experience.

Lead and manage the organization's quality assurance, compliance, and continuous improvement efforts. Oversee CARF accreditation activities, incident and grievance processes, data integrity, satisfaction surveying, and QA staff supervision. Analyze large datasets to identify trends and risks, produce executive reports and dashboards, implement corrective actions, and collaborate cross-functionally to improve workflows and compliance.

Lead QA and compliance activities including CARF accreditation, incident/grievance management, satisfaction surveying, data analysis, reporting, QA team supervision, and continuous improvement using technology and automation.

Lead and manage organizational quality assurance, CARF accreditation, compliance, incident/grievance processes, and continuous improvement. Supervise QA staff, analyze large data sets and survey results, design feedback strategies, produce executive reports/dashboards, and collaborate cross-functionally to drive data-driven quality improvements and resolve stakeholder concerns.

Lead QA and compliance activities including CARF accreditation, incident and grievance oversight, satisfaction survey design/analysis, data integrity, reporting, and continuous quality improvement. Supervise QA staff, partner cross-functionally, implement AI/automation tools for efficiency, and deliver executive-level dashboards and corrective action plans.

The Government Relations Director develops and leads government affairs strategy, influences policymaking, and strengthens relationships with legislative bodies to advance self-directed care programs.

The Marketing & Communications Director leads brand strategy, marketing execution, public relations, internal communications, and team development to elevate GT Independence's reputation and impact in the community.

The FP&A Manager leads financial planning, reporting, and analysis, ensuring informed decision-making through budgeting, forecasting, and strategic support across departments.

The Government Relations Director will lead government affairs strategy, strengthen relationships with policymakers, and monitor relevant legislation. This role requires strategic advocacy for self-directed care and collaboration with state and federal agencies.