Spanish-English Customer Service Representatives
The people we look for to be our English Customer Service Representatives must demonstrate several key attributes in order to be considered for this position. Included in this list are the following:
- Professional fluency in English with a very neutral accent.
- A quick and willing learner that can master all details of our product and call taking techniques
- Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
- Passion for helping others. Takes great satisfaction in seeing our clients’ business succeed
- An innate motivation to service our clients the best possible way
- Strong work ethic
- Strong verbal communication skills
Primary Job Responsibilities
- Responsible for handling inbound restaurant take-out orders in English
- Handle escalated customer interactions in a call center to give excellent service and customer satisfaction, ensure customer retention, and increase business for our clients
- Work with other co-workers to meet the needs of the company and clients
- Other duties as assigned
Minimum Qualifications
- Excellent in English and Spanish communication skills
- At least Senior High School graduate
- At least 18 years of age
- Amenable to graveyard shift schedule
- This is a work-from-home setup
- Must have own device
What the Team is Saying
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What We Do
Tarro was born out of our personal struggles running a take-out restaurant for 10+ years. We know first-hand that small restaurant owners work far too hard to earn razor-thin margins. On top of that, enterprise software vendors offer technology solutions that don’t always work for small restaurants. At Tarro, we use a combination of bits (technology) and atoms (real people) to solve real-world problems facing restaurants.
Today, we’ve helped more than 1,800 restaurant owners increase profits and secure a better future for their families. As we’ve grown, our founding principle has never changed: we aim to help independent restaurant owners realize their dreams.
Tarro has achieved significant growth over the past two years, growing annual re-occurring revenue by almost 4x to $46 million and quadrupling our customer base of mom-and-pop restaurants.
Why Work With Us
If you want to be part of a hyper-growth and profitable technology company–that’s backed by institutional investors - Tarro is the place for you. Based in Long Island City (aka Queens, NY), we seek creative thinkers who are passionate about using technology to solve the biggest problems facing independent restaurant owners.
Gallery
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Tarro Teams
Tarro Offices
Remote Workspace
Employees work remotely.
