Bilingual (Chinese/English) Digital Designer

Are you ready to go uP? 

• We are named in Top Workplaces NYC for 2024
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024

Why Should You Join Universal Processing?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You get on-the-job training to get you familiar with the industry and the role
• You get medical, vision, and dental coverage, along with PTO, 401k, and commuter benefits
• We offer periodic performance review for potential salary increase
• You may receive H1B sponsorship for your great performance and commitment

Compensation: This is an exempt position, with an annual salary range of $65K-$80K.

Are you a talented Digital Designer fluent in both Chinese and English, with a passion for creating cutting-edge visual experiences? Universal Processing is seeking a dynamic, bilingual Digital Designer to lead our design initiatives and elevate our brand presence in the fast-paced fintech industry.

Role Summary: The Digital Designer role is a fully onsite position 5 days a week.
As our Digital Designer, you'll use your bilingual skills and design expertise to shape Universal Processing's visual identity, working closely with our Senior Marketing Project Manager and VP of Business Development. This role requires seamless communication in both Chinese and English to:

• Design compelling digital assets that resonate with diverse target audiences.
• Develop innovative visual strategies that enhance user experience across multiple markets.
• Lead cross-functional, multilingual teams in executing impactful design projects both internally and externally.
• Analyze design trends and user insights across Chinese and English-speaking markets.
• Shape the future of fintech design in a globally connected industry.

What You'll Do:

• Spearhead the creation and evolution of the Universal Processing visual brand for both Chinese and English-speaking markets.
• Craft data-driven design solutions that span digital, social, web, and mobile channels in all languages represented at Universal Processing.
• Collaborate with marketing and sales teams to identify and capitalize on growth opportunities through design excellence.
• Design impactful email marketing campaigns that drive engagement and conversions across multilingual audiences.
• Enhance and maintain brand guidelines to ensure consistency and quality across all marketing channels, adapting them to resonate with diverse markets.
• Continuously improve design standards by staying updated on the latest industry trends and incorporating them into our brand's visual identity.

Qualifications:

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Fluency in both Chinese and English (written and spoken) is absolutely essential.
• 3-5 years experience and a bachelor’s degree in graphic design, advertising, marketing, or related discipline.
• Proven understanding of graphic design fundamentals and best practices, including typography and color palette knowledge.
• Must be willing to work in a small, entrepreneurial environment.
• Must be able to take the initiative in all aspects of the job and be comfortable working both independently and in team environments.
• Must be comfortable working in a project-based, deadline-driven environment.
• Proven ability to develop innovative, engaging digital designs for diverse audiences.
• Competent skills in audio and video editing, motion graphics, animation, retouching, and/or illustration.
• Experience leading design processes and cross-functional, multilingual teams.
• An understanding of how to create ads meant to drive conversions.
• Detail-oriented, focused on efficiency and quality, and adept at collaboration in a fast-paced team environment- must be able to work on various projects in a parallel fashion.
• Strong communication skills and a talent for visual storytelling in both Chinese and English.
• Interest in emerging, high-growth industries like payments, fintech, and software.

Bonus Points:

• Experience in Wordpress. 
• Experience with HTML, CSS, and PHP.
• A track record of successful design projects or rebranding initiatives in multiple languages.

About uP:
Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. 

At Let’s Go uP, we are an equal employment opportunity employer. 

To learn more about us, please visit us at: https://letsgoup.com. 

Let's Go uP Together!