Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
The Bilingual Business Intelligence Analyst will play a key role in driving data-informed decision-making and operational excellence across U.S. service operations. This position applies advanced data science, statistical modeling, and business analytics techniques to evaluate performance, identify growth opportunities, and support strategic initiatives aligned with global objectives. The role involves gathering, analyzing, and interpreting complex datasets to deliver actionable insights that enhance profitability, efficiency, and customer experience.
The ideal candidate will serve as a strategic bridge between U.S. operations and Seoul headquarters, ensuring data integrity, consistent KPI management, and effective bilingual communication. This position requires a Master’s degree in Data Science, Business Analytics, Economics, or a related field, along with hands-on experience in database systems, data mining, big data, and statistical modeling. Bilingual fluency in Korean and English is essential to support accurate reporting and seamless collaboration with global teams.
Qualifications:
- Perform operational analysis by applying specialized data science and business analytics expertise to design and interpret performance models that guide executive decision-making, enhance organizational efficiency, and enhance organizational performance.
- Responsible for gathering, measuring, analyzing data and trends for department operation, activities and projects. Understand data variables and data visualization impacting business operation.
- Lead quantitative and statistical analysis to evaluate business performance, identify growth opportunities, and support strategic planning for U.S. service operations.
- Integrate business analytical insights with cross-cultural coordination.
- Translate complex data findings into strategic recommendations, supporting initiatives that improve profitability, operational efficiency, and customer experience.
- Support process improvement initiatives by analyzing workflow efficiency, identifying bottlenecks, and recommending data-backed solutions.
- Ensure data integrity and consistency across multiple systems and reporting platforms. Contributes to strategic growth and operational alignment with Seoul global HQ through advanced data analytics, KPI management, and bilingual communication.
- Enables LGEAI to execute global strategies effectively and achieve sustainable growth in the U.S. market. Bilingual fluency in Korean and English is critical to ensure accurate reporting and strategic consistency between US operations and Korea HQ.
Education / Experience
- Must possess a Master’s degree in Data Science, Business Analytics, Economics, or a related discipline.
- Must possess work experience in the field using the following skills or coursework with Database Systems, Data Mining, Big Data, Data Security and Privacy, Models of Operation Research, Probability & Statistical Model, Data Science in Python, Security and Privacy in Cloud Computing, and Intelligent Systems.
- Bilingual (English/Korean) in assistance with communication with HQ.
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
Top Skills
What We Do
At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
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