Bilingual Background Screening Analyst

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Background Screening Analyst, you will join People, Culture and Brand’s Background Screening team. You will provides background screening verification for employees and contingent workers that involves researching, analyzing, documenting and advising the results to various lines of business through recommendations and reports. You will collaborate with internal and external partners to coordinate work efforts and ensure background verifications for candidates are completed within the required time frames achieving high levels of client satisfaction.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Relationship management - Build and maintain relationships with diverse groups (HR, Talent Acquisition, and third-party vendors) to ensure a smooth and efficient background screening process while also meeting pre-determined SLAs.
• Problem-solving - Measure and monitor risk by identifying potential issues before they occur. Act with due diligence; ensure data integrity and recommend solutions to enhance current pre-employment screening processes. Exercise judgement when dealing with issues in a client-focused manner.
• Analysis - Apply an investigative mindset and decision making skills while reviewing background screening files. Analyze the quality, relevance and validity of information gathered to formulate conclusions and assess risk to the Bank. Identify potential issues that may impact the hiring of potential employees and contingent workers to ensure compliance with CIBC’s Global Hiring Policy
• Communication - This role requires written and verbal French Speaking individuals.

Who you are

• You can demonstrate experience in providing high levels of customer service while adhering to tight timelines. You are able to investigate situations in a subjective manner and make accurate recommendations understanding the impact. It’s an asset if you have experience with fraud investigations.
• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve. You listen and learn from the experiences of others. You build trust through respect and authenticity.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Background Screening, Communication, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Employment Screening, Fraud Investigations, Hiring, Human Resources (HR), Human Resources Policies, Prioritization, Problem Solving, Teamwork