ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
We help you make it! US FOODS® is one of the largest food distributors with a culture and history of promotion from within, excellent training programs, and a continuous improvement focus.
We are looking for a Bid Coordinator who relish's the chance to push their potential, grow and reap the rewards of joining the US FOODS® family.
US FOODS® has a lot to offer:
US FOODS® is the company built on YOU Matter, where your hard work is rewarded
We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work
Service recognition and employee rewards
Excellent Leadership
Main Ingredients of the Job!
BASIC PURPOSE
The Bid Coordinator position is responsible for providing exceptional service and operational support to K-12 customers throughout the region. This role processes incoming orders, responds to customer inquiries, resolves service and delivery issues, and ensures accurate and timely communication. The position works within established service agreements, company policies, profitability objectives, and K-12 nutritional requirements while partnering closely with Sales, Operations, and other cross-functional teams to support a positive customer experience.
Schedule: Monday–Friday, 7:00 AM–4:00 PM
Pay $23/HR
ESSENTIAL RESPONSIBILITIES
Respond to customer questions and concerns regarding deliveries, routing, product availability, order status, and service issues.
Process incoming customer orders accurately and in a timely manner, ensuring information aligns with customer requirements and established order guides.
Maintain accurate and up-to-date information regarding school closures, weather-related schedule changes, holidays, and other events that may impact ordering or deliveries.
Maintain a detailed and accurate customer call sheet to ensure all assigned customers have submitted required order information and to proactively identify missing or incomplete orders.
Collaborate with department management to create, update, and maintain customer order guides within the online ordering platform.
Create and coordinate same-day deliveries, pickups, special orders and other service-related requests for customers.
Demonstrate strong problem-solving and troubleshooting skills while effectively prioritizing tasks based on urgency and customer needs throughout the day.
Provide support to the K-12 Region as needed to ensure consistent service and operational execution.
Proactively collaborate with management to assist with the movement of slow-moving, dead, excess, discontinued, and short-dated inventory.
Maintain a high level of accuracy, attention to detail, follow-through, and responsiveness in all customer and internal communications.
Perform other duties and responsibilities as assigned by the Manager.
RELATIONSHIPS
Internal: K-12 Regional Team, and other cross-functional departments.
External: Customers and other customer contacts as required.
QUALIFICATIONS
Education/Training:
High school diploma or equivalent required. Bachelor’s degree preferred.
Related Experience:
Minimum of three years of customer service experience required. Experience supporting K-12, school nutrition, or foodservice distribution accounts is strongly preferred.
Knowledge/Skills/Abilities:
Working knowledge of Microsoft Excel, Word, and PowerPoint, with a strong emphasis on Excel proficiency.
Strong verbal and written communication skills with the ability to effectively communicate with customers and cross-functional team members.
Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines and remain flexible in a fast-paced, frequently changing environment.
Strong emphasis on accuracy, attention to detail, and follow-through.
Comfortable learning and utilizing technology, online ordering platforms, and other business systems.
Your efforts as a Bid Coordinator meet the foundation that defines US FOODS® success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.
BECOME A US FOODS® TEAM MEMBER!
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$18 - $28***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Skills Required
- High school diploma or equivalent
- At least three years of customer service experience
- Experience supporting K-12, school nutrition, or foodservice distribution accounts
- Working knowledge of Microsoft Excel, Word, and PowerPoint, with strong Excel proficiency
- Strong verbal and written communication skills
- Strong organizational and time-management skills
- Accuracy, attention to detail, and follow-through
- Ability to learn and use technology, online ordering platforms, and business systems
- Bachelor's degree
US Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Foods and has not been reviewed or approved by US Foods.
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Healthcare Strength — Medical, dental, and vision coverage with multiple plan options and day-one eligibility in many roles is highlighted as a relative strong point. Union agreements and company materials reinforce that health coverage is a core part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as overtime, case/stop pay, and uncapped commissions often boost earnings in delivery, warehouse, and sales roles. Earnings can rise notably when hours are heavy or targets are met.
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Retirement Support — A 401(k) plan is standard, and recent union contracts add pension coverage in some locations. Together these programs support longer-term financial security.
US Foods Insights
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
