Bi-Lingual HR Admin/Receptionist

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Houston, TX, USA
In-Office
Insurance
The Role

Job Title: Bi-Lingual HR Admin/Receptionist

Why Keystone Advisors? It is all about learning and growing. Our Bi-Lingual HR Admin/Receptionist role may be a new career for you. There’s a lot to learn, but the journey is mapped out and Keystone Advisors is willing to invest in you! Our training program includes all training materials, class discussions, hands-on training, and instructor-led guidance to help you support our team independently. Yes, it is expected for you to become licensed, but we also pay for all licensing costs! Work schedules will vary and may include some weekends during the busy season.

Job Summary:

The Bi-Lingual HR Admin/Receptionist, with an annual salary of $50,000, will provide clerical/administrative support to ensure daily quality customer service assistance. Responds to routine customer requests or inquiries.

Front Office Admin/Receptionist Duties and Responsibilities:

  • Answer and direct incoming calls efficiently and professionally.
  • Welcome and assist visitors, announcing them to appropriate personnel.
  • Provide routine information to callers and visitors.
  • Processing FAP applications and uploading sensitive documentation 
  • Confirm appointments, communicate with clients, and maintain client records.
  • Keep the office, kitchen and common areas neat and professional.
  • Accept, sign for, and deliver packages.
    • Assist government entities, financial institutions,
    • Creating and maintain purchasing logs, supplies, and budgets.
    • Maintain the temperature log refill/restock office supplies and water dispensers.

    Human Resources Responsibilities:

    • Maintaining employee records by ensuring correct naming conventions 
    • Ensuring compliance with filing and I-9 verifications, Background/Credit checks, routine audits and PHI
    • Assisting with recruiting, onboarding and orientation.
    • Coordinating interviews and scheduling meetings.
    • Preparing HR documents (e.g., employment contracts, offer letters, new hire guides).
    • Handling employee inquiries and providing support.
    • Assist the HR and department leaders with special projects.
    • Leading internal, external engagement, and expanding community outreach engagement
    • Leading internal and external engagement initiatives, including employee engagement programs to increase involvement, morale, and retention, and expanding community outreach.
    • Planning events, creating calendars, and perform other duties as assigned.

    Qualifications:

    • High school diploma or equivalent required.
    • Must be bilingual - English/Spanish.
    • MS Office Experience/Knowledge.
    • Must be willing to obtain a Texas Health Insurance License
    • Must get license with company Health and Life License within 90 days

    Office Environment:

    • Ability to lift 25 pounds.
    • Ability to sit for long periods of time.
    • Ability to use general office equipment.

    Benefits:

    • Medical, Dental, Vision benefits.
    • 100% sponsored fitness benefit.
    • Paid holidays and PTO accrual.

      Work Schedule:

      This is an exempt position will require some evening and weekend work to support business needs, events, and special projects. Flexibility in schedule is expected to ensure successful completion of responsibilities and support of organizational goals.

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    The Company
    HQ: Houston, TX
    39 Employees
    Year Founded: 2014

    What We Do

    We have been helping independent agents and agencies succeed in the senior and U65 insurance market for over 10 years with one goal: To serve you, the agent, and provide you with the tools you need to thrive. You can look to us for all your contracting, training, and field support needs. Give us a call today to learn more about how we can help grow your business! We would love to speak with you. (866) 469-4921

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