Benefits and Leave Operations Specialist

Posted 5 Hours Ago
Be an Early Applicant
Woodland Hills, CA, USA
Hybrid
25-34 Hourly
Junior
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands.
The Role
Administer employee benefits, COBRA, leave programs, workers’ compensation claims, enrollments, reconciliations, and related HR processes. Ensure compliance with federal and state regulations, maintain confidential employee data, resolve discrepancies, support open enrollment and wellness events, and recommend process improvements. Serve as an employee-facing resource while exercising discretion and independent judgment in handling non-routine benefits and leave matters.
Summary Generated by Built In
Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,000 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $600 million of revenue annually. Learn more about our brands.

We’re Looking For A: Benefits and Leave Operations Specialist

Location: Woodland Hills, CA

What You’ll Be Doing: We are seeking a detail-oriented Benefits and Leave Operations Specialist to support day-to-day administration of benefits and leave management. This role serves as a key point of contact for employees navigating enrollments and leave programs, while ensuring accuracy and compliance across HR systems. The ideal candidate is highly organized, comfortable working across multiple platforms, and able to manage sensitive employee data with discretion.

Benefits Administration

  • Administer COBRA and other benefit transactions that require manual processing outside of automated system workflows
  • Review and approve new hire and life event benefits enrollments
  • Manage employee-facing benefits communications throughout the enrollment lifecycle
  • Support administration and funding processes for Health Savings Account (HSA), retirement, and other benefit-related accounts
  • Perform invoice and payroll deduction reconciliations for benefits vendors

Leave of Absence Administration

  • Track and administer intermittent, continuous, and other leave types in compliance with applicable federal and state regulations
  • Complete state unemployment insurance, disability, and other leave-related claim documentation
  • Interpret and apply Company leave policies to individual employee circumstances, exercising discretion and independent judgment in resolving non-routine situations

Worker’s Compensation: 

  • Monitor, coordinate, and process Workers Compensation claims; receive and review claim forms; maintain an adequate supply of forms; provide forms to employees, supervisors, and others as requested. 
  • Monitor and record appropriate leave usage relative to Workers Compensation benefits; notify payroll and other appropriate personnel regarding adjustments. 

General HR Operations

  • Handle incoming and outgoing HR-related mail
  • Partner with benefits team on employee wellness events
  • Support special projects, process improvements, and open enrollment planning, testing, and execution
  • Support the interpretation, administration, and consistent application of HR policies, exercising discretion and independent judgment in matters of significance to the business
  • Contribute to general business operations by identifying and recommending improvements to existing processes and procedures

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

  • 1–3 years of experience in HR operations, benefits administration, or a related HR support role
  • Working knowledge of FMLA, COBRA, and state disability/UI processes 
  • Familiarity with benefits enrollment platforms, leave management, and payroll systems (experience with Paycor and New York Life a plus)
  • Experience with HRIS platforms (e.g., Paycor, ADP, Workday, or similar) preferred
  • Strong organizational and time-management skills
  • Discretion and sound judgment when handling confidential employee data
  • Ability to exercise discretion and independent judgment with respect to matters of significance in support of Company policies and general business operations
  • Strong customer service orientation with a responsive, employee-first approach
  • Problem-solving skills with the ability to identify and resolve data or process discrepancies
  • Comfort working independently in a fast-paced, deadline-driven environment
  • Bachelor's Degree
  • 1-3 years in HR Ops, benefits admin, or related HR support role
  • Bachelor's Degree in HR, BA, or related field (preferred)
  • Paycor and Benefits Advisor experience (preferred)
  • SHRM-CP or HR Certification (preferred)
Golden Perks & Benefits:
  • Comprehensive Healthcare Coverage – We cover 100% of premiums for employee-only medical, dental, and vision plans.
  • Bonus Opportunities – Earn more with both annual and monthly bonus programs tied to performance.
  • Investing in Your Future – We match up to 3.5% of your 401(k) contributions and offer a company-sponsored Employee Stock Ownership Plan (ESOP), helping your retirement savings grow alongside the company. Learn more.
  • Work-Life Balance – Start your first year accruing up to 15 days of vacation, plus 6 paid sick and mental health days.
  • Well-Being Support – Take advantage of our Employee Assistance Program, company closure dates, free weekly yoga and meditation classes, and expanded mental health benefits—we take a holistic approach to your well-being.
  • Career Growth – Grow with us through our mentorship program, continuous learning opportunities, and performance-based pay increases designed to help you advance.
  • Make an Impact – Give back through our charity sponsorships. Together, we’ve donated over $9 million to communities worldwide.
  • Additional Benefits - Cell/internet reimbursement, free employee products, annual events, and more!
To read more about our Perks & Benefits, click here.

The hourly range is $25.24 - $33.65, plus annual & monthly KPI bonus potential.

The posted hourly range in this job posting reflects data based on California's cost of labor analysis. This hourly range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.
Pay is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.

Click here to learn more about general internet safety and our hiring practices. 

Click here to view our Privacy Notice to Job Applicants. 

Skills Required

  • 1-3 years of experience in HR operations, benefits administration, or a related HR support role
  • Working knowledge of FMLA, COBRA, and state disability and unemployment insurance processes
  • Familiarity with benefits enrollment platforms, leave management, and payroll systems
  • Experience with Paycor and New York Life
  • Experience with HRIS platforms such as Paycor, ADP, Workday, or similar
  • Strong organizational and time-management skills
  • Discretion and sound judgment when handling confidential employee data
  • Ability to exercise discretion and independent judgment regarding significant matters, company policies, and business operations
  • Strong customer service orientation and responsive, employee-first approach
  • Problem-solving skills and ability to identify and resolve data or process discrepancies
  • Ability to work independently in a fast-paced, deadline-driven environment
  • Bachelor's degree
  • Bachelor's degree in HR, business administration, or a related field
  • Paycor and Benefits Advisor experience
  • SHRM-CP or other HR certification

What the Team is Saying

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Golden Hippo Compensation & Benefits Highlights

  • Affordable Benefits Health coverage is structured with employer-paid employee-only medical, dental, and vision premiums, helping keep out-of-pocket costs low. Plan options include PPO/HMO alongside HSA/FSA accounts.
  • Retirement Support Retirement offerings include a company 401(k) match and participation in an Employee Stock Ownership Plan, supporting long-term savings and ownership value.
  • Parental & Family Support Parental leave is presented as fully paid for 16 weeks for all parents, with additional support such as adoption and fertility benefits. This signals a family-forward approach to time away from work.

Golden Hippo Insights

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The Company
HQ: Woodland Hills, CA
500 Employees
Year Founded: 2011

What We Do

With over 900 team members across multiple companies dedicated to improving lives, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $600 million of revenue annually. From brand ideation to ad creation to product fulfillment, the entire process happens in-house.

Why Work With Us

Golden Hippo’s one-of-a-kind company culture is driven by collaboration, innovation, and initiative. The same tenacity and scrappiness that built Golden Hippo in 2011 still drives our culture to this day. We work hard, have fun, and strive to make a lasting impact on everything we do.

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Golden Hippo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQWoodland Hills, CA
Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods. We're nestled in-between a serene creek and a shopping center with Bristol Farms, Starbucks, Health Nut, etc.

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