Benefits Analyst (Leave Administration)

About the Team

The Global HR Shared Services and Payroll team, a division of the HR Enablement Team, is a centralized hub of HR administration and operational functions supported by a multi-tiered service delivery model. The team manages the myHR portal which serves as a self-service associate platform for HR information such as benefits, payroll, HR policies, other HR programs, and questions. The group is responsible for operational excellence results that improve the associates' experience and efficiency while enabling the HR department to focus on advancing the firm’s strategic initiatives.  

Role Summary

The successful candidate will be a service-oriented professional who thrives in a fast-paced, high-volume environment, effectively managing competing priorities, multiple deadlines, and evolving business needs. As a member of our Tier 2 Benefits Services team, you will play a key role in shaping the leave experience for associates across the U.S. and Canada. 

This role serves as the primary operational contact for leave administration, providing benefits analysis, overseeing day-to-day program administration, resolving moderately complex issues, and ensuring a consistent, compliant, and positive associate experience. Working within established guidelines, you will partner with associates, internal stakeholders, and external vendors to support effective leave and benefits administration. 

The Benefits Analyst (Leave Administration) will contribute to several high-impact initiatives, including implementation of a new third-party leave administrator, Maryland Paid Family Leave readiness, and contribute to the Global Leave Hub, a centralized resource for consistent leave information and processes across regions. The role also supports global benefits projects, analytics, communications, technology enhancements, and process improvements that drive operational excellence and service delivery. 

Success in this role requires strong judgment, adaptability, accountability, and collaboration. You will work closely with partners across Human Resources, Associate Relations, Payroll, and external service providers, requiring clear, timely, and effective communication with stakeholders at all levels. 

Responsibilities

• Implements and monitors activities for a variety of human resource programs. With some guidance, performs a variety of historical analyses to inform program development and improvements.   

• Conducts analyses to predict effectiveness of programs in achieving desired results. 

• Implements and executes effective framework for various human resource projects such as succession planning, talent management, coaching, and team structure.   

• In collaboration with peers, working knowledge of tactical and theoretical concepts to develop effective advisory solutions in support of business unit or human resource initiatives. 

Qualifications

Required: 

• Bachelor's degree or the equivalent combination of education and relevant experience; 

• AND 2+ years of total relevant work experience 

Preferred:  

• At least four years of experience in benefits or leave administration, preferably within a large corporate environment, with demonstrated knowledge of health and welfare plans, leave programs, and vendor-supported benefit services

• Advanced knowledge of leave administration operations and employee benefit programs, including health and welfare benefits, workers’ compensation, leaves of absence, employee assistance, and retirement programs

• Working knowledge of federal, state, and local leave and disability requirements, including FMLA, ADA, workers’ compensation, and multistate paid leave programs, with a commitment to staying current on regulatory policy changes

• Ability to analyze complex leave issues, appeals, associate claims, and administrative concerns; develop workable solutions; and make sound recommendations that minimize operational and compliance risk

• Experience performing technical analysis and troubleshooting benefit file-integration errors, with the ability to become proficient in internal analytics systems and vendor data and reporting tools

• Advanced proficiency with Microsoft Excel, including VLOOKUP, formulas, pivot tables, tables, charts, and graphs; experience with Workday or a comparable HRIS and case management platforms such as Salesforce or ServiceNow is strongly preferred

• Strong process-execution, analytical, and organizational skills, including sound judgment, attention to detail, effective escalation, and the ability to manage competing priorities while delivering accurate and timely results 

• Strong communication, collaboration, and leadership skills, with the ability to handle confidential information discreetly, work effectively with internal and external partners, take accountability, demonstrate initiative and adaptability, and support continuous improvement. A CBP or CEBS certification is a plus

FINRA Requirements 

FINRA licenses are not required and will not be supported for this role. 

Work Flexibility 

This role is eligible for hybrid work, with up to one day per week from home (Friday). 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. 

Benefits