Benefits Analyst APAC

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Cloud • Information Technology • Professional Services • Sales • Software
As a leader in Enterprise Resource Planning, we're the essential partner for the world's most essential businesses.
The Role
Manage APAC employee benefits by benchmarking practices, administering benefits in the HRIS, conducting surveys and focus groups, recommending programs, counseling employees, coordinating enrollment communications, ensuring vendor data accuracy, resolving complex claims, and completing regulatory filings and reporting.
Summary Generated by Built In

What you will be doing:

  • Determine employee benefit practices by benchmarking best practices, researching industry and employment trends, tracking legislation and estimating impact.
  • Manage benefit portion of the HRIS tool to setup benefit plans, enrollment processes, reporting, vendor enrollment exports.
  • Determine employee benefit interests by conducting employee surveys, forming focus groups, analyzing responses.
  • Recommend employee benefit programs by evaluating and optimizing employee understanding and interests, costs, regulatory requirements, and competitive advantage.
  • Provide benefit plan interpretation, guidance and counsel to employees by conducting meetings or by phone/email, prepares written and graphic announcements and explanations.
  • Provide management planning and control information by collecting, analyzing, and summarizing employee benefit data and trends.
  • Coordinate the design and communication of annual benefit enrollment materials and Total Reward Statements. Ensure the accuracy of all benefits enrollments in HRIS are provided to vendors with accurate eligibility information.
  • Handle complex claim issues related to the health plans, partner with various resources to resolve. Complete and provide regulatory compliance filings and reporting.
What could set you apart:
  • Ability to administer and analyze health and wellness programs.
  • Self-starter with high emotional intelligence. Takes initiative to identify and anticipate client needs and makes continuous improvement recommendations.
  • Strong customer service focus and excellent oral/written communication skills. Strong analytical and creative problem solving skills; strong attention to detail. Maintains confidentiality.

What you will likely bring:

  • 3+ years applicable experience and demonstrated success/knowledge
  • Bachelor’s degree (or equivalent experience)

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About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Vidya Vardhni

Skills Required

  • 3+ years applicable experience and demonstrated success/knowledge
  • Bachelor's degree (or equivalent experience)
  • Experience managing benefits administration in an HRIS (plan setup, enrollment, reporting, vendor exports)
  • Ability to administer and analyze health and wellness programs
  • Strong customer service focus, excellent oral/written communication, analytical and problem-solving skills, attention to detail, and ability to maintain confidentiality

Epicor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.

  • Healthcare Strength Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
  • Leave & Time Off Breadth Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
  • Retirement Support A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.

Epicor Insights

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The Company
HQ: Austin, TX
6,280 Employees
Year Founded: 1972

What We Do

We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Why Work With Us

Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.

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