Bellboy - Aethos Sardinia

Posted 2 Days Ago
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Arzachena, Sassari, ITA
In-Office
Junior
Fitness • Real Estate • Travel • Hospitality
The Role
Welcome and assist guests on arrival, handle and transport luggage, escort guests to rooms, provide local information, monitor lobby security, collaborate with front desk and departments to deliver attentive, service-oriented guest experiences.
Summary Generated by Built In

Aethos Sardinia

Located in the charming town of Cannigione, near the Costa Smeralda, Aethos Sardinia is a refined Mediterranean retreat just moments from some of the island's most beautiful beaches. Elegant accommodations, exceptional dining, and vibrant social spaces create a relaxed yet sophisticated destination for travelers seeking the best of Sardinia.

At the core of Aethos' philosophy is hospitality with a strong human touch, which is also reflected in its food and beverage offerings focused on sustainability, seasonality, and mixology excellence.

As part of the international Aethos group, the hotel promotes a lifestyle centered on well-being, community, and a positive impact on the local area.

Key responsibilities

  • Greeting guests upon arrival with a warm and welcoming demeanor
  • Offering assistance and providing information about the hotel's facilities and services
  • Assisting guests with the transportation of luggage to and from their rooms
  • Safely handling and transporting guest belongings with care
  • Assisting guests with parking and retrieving their vehicles
  • Escorting guests to their rooms and explaining the features of the room and hotel
  • Offering assistance with directions and local information
  • Monitoring and ensuring the security of the lobby and entrance
  • Collaborating with the front desk and other departments to provide seamless service

What you bring

  • Fluent in English & Italian is a must
  • 2+ years of hospitality experience
  • Collaborative and communicates well and accomplish tasks at efficiently
  • Must be a natural host and passionate about the hospitality industry in general
  • Strong communication and management skills. Communicate with hosts and guests in an attentive, friendly, courteous, and service-oriented manner 
  • Must be able to prioritize departmental functions to meet deadlines
  • Flexible schedule - long hours and regular evening event coverage is common
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
  • Able to maintain a high level of confidentiality of guests, employees, and information
  • Handles multiple tasks simultaneously, such as assisting guests, managing luggage, and providing information
  • Maintains regular attendance in compliance with Aethos Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Comply with Aethos Hotel Standards and regulations to encourage safe and efficient hotel operations
  • Maximizes efforts towards productivity, identifies problem areas, and assists in implementing solutions
  • Maintain a warm and friendly demeanor at all times, whilst remaining genuine

What we offer

  • A dynamic and supportive work environment
  • Continuous Learning & Development opportunities
  • Complimentary meals on duty in our staff canteen
  •  Employee and Friends & Family rates
  • Accomodation in our staff houses 

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso.

Skills Required

  • Fluent in English and Italian
  • Minimum 2 years of hospitality experience
  • Strong communication and interpersonal skills; attentive, courteous, service-oriented
  • Ability to prioritize departmental tasks and meet deadlines
  • Flexible schedule; able to work long hours and regular evening events
  • Ability to handle multiple tasks simultaneously (guest assistance, luggage, information)
  • Maintain high level of confidentiality regarding guests and employees
  • Collaborative team player; coordinates with front desk and other departments
  • Effective listening, understanding, and clarifying of guest and employee concerns
  • Natural host, passionate about the hospitality industry
Am I A Good Fit?
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The Company
149 Employees

What We Do

Aethos is a hospitality brand that operates luxury boutique hotels and private members' clubs in Europe. Their mission focuses on providing experiential travel that integrates wellness, local culture, and community, aiming to leave a positive impact on guests' body and mind through inspiring locations and design-led environments.

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