At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Qualifications:
Previous experience with bell services preferred.
Intermediate computer skills and ability to learn Property Management Systems required.
Familiarity with Opera, HOTSOS, and Alliant is preferred.
Position requires valid state issued Driver’s License in good standing to operate a company vehicle.
Position requires the ability to communicate effectively in English, both verbally and written, with team members, leaders, and guests.
Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.
Position requires prolonged standing, walking, lifting, pushing, and pulling 75+ pounds repetitively throughout shift.
Position requires the ability to withstand outdoor elements for long periods of time.
Responsibilities:
Handles all luggage, baggage, packages, etc. carefully and safely.
Completely familiar with all room types, room amenities and Hotel facilities, provides such information to Hotel guests.
Ability to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.
Skills Required
- Previous experience with bell services
- Intermediate computer skills and ability to learn Property Management Systems
- Familiarity with Opera, HOTSOS, and Alliant
- Valid state-issued Driver's License in good standing to operate a company vehicle
- Ability to communicate effectively in English, verbally and in writing
- Flexibility to work varied schedule including days, nights, weekends, and holidays
- Ability to stand, walk, lift, push, and pull 75+ pounds repetitively throughout shift
- Ability to withstand outdoor elements for long periods of time
Loews Hotels & Co Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loews Hotels & Co and has not been reviewed or approved by Loews Hotels & Co.
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Parental & Family Support — Paid parental leave, adoption assistance, Bright Horizons back-up care, and fertility coverage through WINFertility (lifetime maximum of $25,000) are explicitly offered. These benefits expand support for family-building and caregiving beyond standard hospitality offerings.
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Healthcare Strength — Multiple medical, dental, and vision plan options are paired with mental health resources through an EAP and 24/7 coaching via Headspace Care. This breadth indicates robust core health coverage with accessible wellbeing support.
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Retirement Support — A 401(k) program through T. Rowe Price includes a company match up to 4% with immediate 100% vesting. This structure enhances retirement savings value from the start of employment.
Loews Hotels & Co Insights
What We Do
Loews Hotels & Co is an American luxury hospitality company that owns and operates hotels and resorts across the United States and Canada.
