Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Process Orientation & Management
- Tracking and reporting of Contractual Compliance performance for the Geo
- Adherence to Transition tollgate review process
- Planning & coverage of Certifications/ Audits
- Self-Assessment Implementation and coverage
- Client CSAT, CHC, and iCSAT process implementation
Project planning & implementation
- Initiate, plan, manage and communicate implementations for Corporate BE-driven initiatives and tools across all applicable programs for the Geo
- Liaise between Corporate BE team in India and PH Geo and provide updates on current projects and implementations
- Identify opportunities to enable other functions achieve strategic goals through business excellence
- Gather project requirement and perform GAP analysis
- Communicate and report status to key stakeholders
- Facilitate change management, performance evaluation & facilitating diverse learning
Performance against Budgets / Targets
- Cost saved by driving process improvement and efficient utilization of BE budgets
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What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes.
Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.
