BDM UCaaS & CCaaS

Posted 4 Hours Ago
Be an Early Applicant
Porto, PRT
In-Office
Junior
Information Technology • Software
The Role
The Business Development Manager UCaaS & CCaaS is responsible for driving growth of Unified Communications and Contact Center solutions, developing partners, increasing vendor adoption, and expanding market share.
Summary Generated by Built In

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what's possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce.

We are seeking an exceptional talent to join us and lead the way in advancing next-gen solutions, constantly pushing the boundaries of what’s possible in the rapidly evolving technology landscape. Joining our team means being part of a company with an unwavering commitment to excellence, where we foster a collaborative and inclusive work environment, in which every voice is valued and, ideas are encouraged to flourish.

Job Purpose

The Business Development Manager UCaaS & CCaaS is responsible for driving growth of Unified Communications and Contact Center solutions within the Maverick division of TD SYNNEX.

This role focuses on developing business with selected channel partners, increasing vendor adoption, and expanding TD SYNNEX’s market share in cloud communications solutions.

What You'll Do:

  • Develop and grow new and existing channel partners focused on UCaaS & CCaaS solutions

  • Drive pipeline creation and support partners in closing mid-sized and strategic deals

  • Increase vendor market share through focused partner engagement and business planning

  • Act as the main interface between vendors, partners, and internal TD SYNNEX teams

  • Translate vendor strategies into clear, actionable partner initiatives

  • Support pricing, deal structuring, and basic commercial negotiations

  • Collaborate closely with sales, pre-sales (FSE), and marketing to execute go-to-market activities

  • Maintain accurate pipeline visibility and regular forecast updates

  • Build strong, long-term partner and vendor relationships

What We're Looking For:

  • 1–3 years of experience in business development, sales, or partner management within the IT or cloud solutions industry

  • Good understanding of UCaaS and/or CCaaS solutions (telephony, cloud communications, contact centers)

  • Experience working with channel partners and vendors

  • Proficiency in Portuguese, and good English level.

  • Strong commercial mindset with basic negotiation skills

  • Ability to communicate clearly with customers, partners, and internal teams

  • Self-driven, proactive, and comfortable working autonomously

  • Strong relationship-building skills in a matrix, multinational environment

  • Bachelor’s degree or equivalent professional experience

If you’re ready to play a pivotal role as BDM  UCaaS & CCaaS accros Iberia, we’d love to hear from you.

#LI-MM1

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Skills Required

  • 1 - 3 years of experience in business development, sales, or partner management within the IT or cloud solutions industry
  • Good understanding of UCaaS and/or CCaaS solutions
  • Experience working with channel partners and vendors
  • Proficiency in Portuguese, and good English level
  • Bachelor's degree or equivalent professional experience

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

TD SYNNEX Insights

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The Company
HQ: Fremont, California
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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