- Manage and optimize 1,200–1,800 monthly sales opportunities.
- Ensure timely lead response, follow-up, and appointment generation.
- Monitor salesperson CRM activity, response times, and lead conversion performance.
- Coach and develop the sales team on phone skills, follow-up, and appointment setting.
- Partner with Service to drive Service-to-Sales opportunities and customer retention.
- Track and report key performance metrics, identify trends, and recommend process improvements.
- Maintain CRM accuracy and ensure dealership process compliance.
- Communicate effectively with Sales, Service, Finance, and dealership leadership.
- Strong leadership and communication skills.
- Ability to quickly integrate into a fast-paced, high-performing dealership.
- Highly organized, detail-oriented, and accountable.
- Proven ability to coach and develop others using performance metrics.
- Experience managing high lead volume in an automotive dealership.
- Proficiency with VinSolutions, CarWars, Foureyes, vAuto, and dealership reporting tools is preferred.
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- High school diploma or equivalent
- 18 years or older
- Strong attention to detail
- Sense of urgency
- Excellent communication skills
- Efficient typing ability
- Basic mathematics for problem solving
- Basic computer skills
- Maintain and organize customer database
- Connect with customers via phone, email, and online platforms to schedule appointments and follow up
- Stay up-to-date on product information, promotions, and pricing
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
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Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
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Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
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Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
