BDC Manager

Reposted 4 Days Ago
Be an Early Applicant
East Moline, IL, USA
In-Office
72K-120K Annually
Junior
Automotive • Professional Services • Hospitality
The Role
Convert inbound internet leads into confirmed showroom appointments, execute outbound outreach on unsold traffic, and follow up across phone, text, and email. Ensure appointment quality that results in sales, maintain disciplined follow-up, and accurately manage CRM notes, pipeline tracking, and tasks to drive performance and commission.
Summary Generated by Built In

Description

BDC Manager
Drive Results. Own Your Pipeline. Get Paid for Performance.

Kunes Auto Group has 40+ dealerships and is one of the fastest growing dealerships in the Midwest. We're seeking naturally upbeat individuals who thrive on making connections and enjoy a vibrant, team-oriented environment. As a Business Development Manager, you'll be the friendly voice setting appointments and building lasting relationships with our clients.

Excellent role for someone with prior BDC, Car Sales or Call Center experience.

What You’ll Own

  • Lead Conversion: Turn inbound internet leads into confirmed showroom appointments
  • Outbound Execution: Work unsold traffic, missed opportunities, and service-to-sales opportunities
  • Multi-Channel Communication: Phone, text, and email with speed, professionalism, and persistence
  • Appointment Quality: Not just setting—setting appointments that show and sell
  • Follow-Up Discipline: Relentless, structured follow-up that drives results
  • CRM Mastery: Accurate notes, pipeline tracking, and task management

Requirements

What We’re Looking For

  • 1+ years experience in BDC, Auto Sales or Call Center Required
  • Strong phone presence with the ability to control conversations and overcome objections
  • Comfortable in a fast-paced, high-volume environment
  • Self-motivated with a production mindset—not just activity-based work
  • Comfortable with CRM tools (VinSolutions, Dealertrack, etc.) preferred

Compensation

  • Hourly + Commission Structure
  • On-Target Earnings: $72,000 - $120,000.00 (based on experience and performance)
  • No cap for high performers

Why Choose Kunes Auto Group?

1. Growth Opportunities: We believe in promoting from within including opportunities into an Internet Manager role.

2. Comprehensive Benefits: Enjoy a full package including 401(k), health, dental, and vision insurance, as well as paid time off.

3. Daily Pay: Access your earnings before payday

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Skills Required

  • 1+ years experience in BDC, Auto Sales, or Call Center
  • Strong phone presence with ability to control conversations and overcome objections
  • Comfortable in a fast-paced, high-volume environment
  • Self-motivated with a production mindset (performance-driven)
  • Experience with CRM tools and CRM mastery: accurate notes, pipeline tracking, task management
  • Multi-channel communication skills (phone, text, email) with professionalism and persistence
  • Comfortable with specific dealership CRM tools (VinSolutions, Dealertrack)
Am I A Good Fit?
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The Company
Year Founded: 2024

What We Do

Delavan Holdings is a holding company that provides support services to a diverse family of businesses, including automotive dealerships, hospitality services, and fulfillment operations.

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