BCT – Head Start Training & Technical Assistance Coordinator

About BCT 
We solve complex social problems, transform lives, accelerate equity and create lasting change.
BCT is a management consulting firm that tackles complex social problems through data analytics, equity-centered solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.
To learn more about how we live our values of Ubuntu (“I am because we are”) and our mission to harness the power of diversity, insights, and innovation to transform lives, accelerate equity, and create lasting change, go to our website and follow us on social media.
https://www.bctpartners.com/

The Training and Technical Assistance Coordinator will be part of the Office of Head Start Training and Technical Assistance (TTA) team working with our client, the U.S. Department of Health and Human Services (HHS), through the Administration for Children and Families (ACF) and the Office of Head Start (OHS). For more details about this program, please see the information at the bottom of this job post. 

This hybrid role requires being able to commute to the Kansas, MO Regional Office multiple days per week. 

How You Contribute to the Team: 

• Support the Regional Office (RO) in developing short, intermediate, and long-term TTA planning which addresses OHS priorities and initiatives.
  • Ensure the monthly TTA Training and Activity Report is delivered no later than the 10th calendar day of each month or as coordinated between COR and Contractor.

• Manage and coordinate regional TTA services to ensure high quality, responsive, and coordinated TTA services and contract deliverables, as well as timely communication and resolution of quality concerns and issues. 

• Develop and implement quality assurance processes. 

• Implement and oversee a system of ongoing supervision and coaching for all TTA staff that supports ongoing professional development and performance improvement.

• Ensure the completion of at least two formal observations of each TTA specialist in each performance period to assess the quality of TTA provided and determine professional development needs. 

• Develop professional development frameworks for Grantee Specialists to increase their expertise and ability to support program capacity and strengthen program systems
  • (applies only to Regions who do not have a Grantee Specialist Manager) 
• Ensure the timely and accurate completion of OHS required reports, including but not limited to, the Annual Regional PD plan, monthly and quarterly aggregated TTA plans, and grantee-specific TTA plans and activity reports.
  • Ensure the grantee TTA Activity Report is delivered no later than the 5th working day of each month following completion of activity 
• Implement data analysis and reporting processes that inform and improve the quality, responsiveness, and effectiveness of TTA services. 

• Participate in national and regional work groups and meetings as directed by the OHS 

What You Bring to the Table: 

• Bachelor’s or advanced degree in management, human resources, education leadership or administration or related field from an accredited college or university. 

• Courses, conferences, seminar attendance, relevant work experience and other events that demonstrate remaining current in the relevant field; required when the highest degree was awarded more than ten years ago. 

• Minimum of 7 years’ experience, with 10 years preferred, that includes at least 3 years with the provision of training and technical assistance.

• 3 to 5 years of progressive supervisory/management experience, and staff development, with a preference for managing remote-located staff. 

• Expertise in budget oversight, management and project quality control. 

• Experience:
  • developing, implementing and managing/improving complex, multi-faceted projects. 
  • working in close collaboration/coordination with multiple entities. 
  • analyzing, aggregating, and presenting data. 
  • communicating, both when speaking and in writing, to various audiences. 

Now that you’re familiar with the position, we encourage you to apply. Many of our top candidates don’t meet every qualification, and if that’s the case for you, we still want to hear from you! 
There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. 

BCT offers a competitive total compensation package that, for this position, includes a base salary between $90,000 and $160,000 along with a generous benefits package. BCT’s benefits include heavily subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a plentiful paid time off policy.

Though we do have staff in all four time zones, BCT Partners works primarily on Eastern Time. We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu (“I am because we are”) is an overarching value that influences our leadership and interactions.

About this Program 
Head Start is a nationwide comprehensive child development program serving pregnant women, eligible children from birth to five years old, and their families. The U.S. Department of Health and Human Services (HHS), through the Administration for Children and Families (ACF) and the Office of Head Start (OHS), provides grants to local public, private non-profit, and for-profit agencies to offer Head Start and Early Head Start services to economically disadvantaged families. The Head Start Act mandates that a portion of these funds be dedicated to Training and Technical Assistance (TTA) activities, which are aimed at enhancing the capacity of local programs to address priority areas, including school readiness, staff training and development, and addressing any issues identified through federal monitoring. 

The TTA system plays a crucial role in supporting program staff to deliver high-quality services that promote school readiness for children and strengthen their families. By providing structured, intentional, and high-quality support, the TTA system enhances the knowledge, skills, and practices of grant recipient staff, enabling them to implement programs that improve outcomes for children and families.