Bar Manager

Job Title: Bar Manager

Location: Midleton Distillery Experience.

Contract: Permanent

About the company:

Whiskey has been distilled at Midleton Distillery since 1825. As well as being known for its much-loved whiskey brands including Jameson, Powers, Redbreast, Method and Madness, Green Spot, Knappogue and Midleton Very Rare, the distillery is also home to one of Ireland’s most impressive visitor centres – The Midleton Distillery Experience.

Jameson and the wider portfolio of whiskeys are amongst the world’s favourite, and the Visitor Centre exists to offer whiskey fans the opportunity to learn, taste and interact with these whiskeys at the distillery in which they are crafted.

About the role:

A vacancy currently exists for the role of Bar Manager within the Brand Home management team. Our whiskeys spend many years maturing, and we believe that every whiskey must be perfectly served. Bar operations are extensive at the Brand Home and include all beverage service operations such as bars, tasting rooms, cocktail rooms, VIP areas and educational spaces.

If you’re a dynamic individual, with an ability to build relationships with colleagues across the business we’d like to meet you. You possess a solid understanding of marketing and how brands work and you can demonstrate your natural ability to lead and inspire a great team.

Our visitors love our portfolio of whiskeys, and it’s our goal to ensure they leave the distillery having had a memorable experience; your ability to interact with both your team and our visitors in a confident professional manner will guarantee we achieve this goal.

The successful candidate will join a fantastic company which has an impeccable reputation built around employee satisfaction, a customer focus and quality brands.

Main Duties and Responsibilities

Bars:

• Lead the bars team to effectively plan, coordinate and manage day-to-day operations.
• Ensure the bar and food teams are continuously trained.
• Establish SOPs for every practice within the bar and food operations.
• Take responsibility for all bar stock including ordering, stocktaking and store-room management.
• Place the whiskey brands at the centre of all bar operations.
• Drive consumer brand loyalty by delivering a wonderful bar experience.
• Ensure all visitors receive a perfectly served whiskey.
• Work closely with the Experience Manager to ensure every visitor enjoys a memorable whiskey tasting.
• Continuously develop the bar offerings to drive brand advocacy and generate revenue.
• Ensure bar operations at both Midleton and Dublin distilleries are aligned through regular contact with Dublin based colleagues.

Other Responsibilities:

• As a member of the management team, share weekly duty manager shifts with your manager colleagues.
• Form a relationship with the Marketing Teams and remain up to date on brand developments.
• Work closely with senior site management to achieve financial goals across revenue, general overheads and labour spend.
• Provide support to management colleagues across areas of the business as required.
• Manage cash control and EPOS in bar operational areas.
• Work closely with management in the recruitment, training, development and motivation of staff.
• Ensure a culture of Health & Safety is part of the everyday way of working at the distillery.

 Skills, Qualifications and Experience

• A third level qualification, preferable at degree level, in Business, Tourism, Retail, Marketing, Hospitality or similar.
• An open, approachable, and professional management style.
• Achievement of results through team playing.
• IT/Systems literate and an appetite to embrace new technology.
• Two years’ operations experience at management level in a fast-paced, quality, consumer environment.
• Relevant experience within the drinks/hospitality industry is desirable.

 Person Specification:

• You have high standards and exceptional attention to detail.
• You are 100% reliable and are proud of your attendance record.
• You are very aware of your surroundings and how their appearance impacts the customer experience.
• You understand brands and how they operate.
• You are outgoing and you enjoy positive interactions with customers.
• You possess a mindset of continuous improvement.
• You are calm and can handle pressurised situations.
• You are a strong communicator capable of connecting with and holding the attention of colleagues/visitors.
• A motivated self-starter who displays strong initiative and instinctively finds solutions to problems.
• A confident person who can establish a ‘presence’ whilst representing the company.
• A team player who is aware of team dynamics whilst possessing the ability to work autonomously.

What we offer
We understand our people are our special ingredient. We treat our employees with respect and offer an environment that is engaging, supportive and collaborative. We want to make you feel recognised and valued for your contribution to our shared success. Some of our benefits include;

Sunday/Bank holiday premium: 1.5 times hourly rate on a Sunday & double pay on a bank holiday

• Daily lunch allowance: You won't go hungry!
• Allowance: An annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.
• Training: We offer full training on both our product and tours, so don't worry if you are yet to experience the spirits industry
• Health & Wellbeing: Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind
• Charity Days: Up to 2 days paid leave every year to volunteer at a charity of their choice

Like a well-blended whiskey, we believe that diverse perspectives make us better and we welcome people from all backgrounds and experiences to create together the spirit that makes us great.

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Job Posting End Date:

2024-10-28