Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
The Bankruptcy Case Manager I must be organized and detail-oriented to handle bankruptcy accounts. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.
Principal Duties
- Receive, update and review bankruptcy information daily.
- Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
- Prepare and file Proofs of Claim and Transfers of Claim with the bankruptcy courts by scheduled deadline.
- Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
- Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
- Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
- Contact trustee, debtor’s attorney, or debtor (when appropriate) to facilitate timely pre- and post-petition payments.
- Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
- Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
- Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
- Assist on any special projects assigned by management.
- Performs related duties as assigned by supervisor.
Education and Experience Requirements
- Associates Degree Preferred
- Background in bankruptcy preferred but not required.
- Any legal background would be beneficial.
Knowledge, Skill and Ability Requirements
- Good verbal and written communication skills.
- Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
- Excellent work ethic and exceptional attention to detail.
- Good computer and internet skills
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
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Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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What We Do
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.
© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.