The Balfour - Night Audit

Company Description

Join the team at The Balfour - A Morgans Original, a historic Miami Beach landmark since 1940, now managed by Ennismore. The Balfour is an Art Deco gem in the South of Fifth neighborhood with iconic original design touches that feel like a laid-back social hub for guests and the neighborhood. Be part of a team dedicated to maintaining the hotel’s legacy while delivering outstanding service in this unique and dynamic setting where you can be your best self.

Job Description

The Night Audit is responsible for end-of-day financial tasks as well as continuing the smooth operation of the hotel throughout the evenings and overnight.

What you'll do...

• Responsible for verifying and balancing all daily financial transactions, including guest charges, room rates, and payments, across all revenue-generating departments (Rooms, F&B, etc.)
• Review and audit room charges, phone calls, guest folios, and adjustments to guarantee accuracy.
• Run the nightly audit after verifying that all revenues are balanced for the day.
• Ensure that cash handling is compliant with hotel standards.
• Step into the shoes of a Front Desk Agent and Bellman when needed, assisting guests with check-ins, check-outs, house availability, guest inquiries and requests. Providing a great guest experience.
• Provide managerial presence to 3rd party partners and contractors ensuring clear communications and that all are doing their part to provide a safe environment for the team and guests, alike.
• Attend meetings with the Front Office Manager and executive team as needed to review performance, challenges, and opportunities.
• Participate in Fire Safety and Loss Prevention programs.

Qualifications

What we're looking for...

• A few years of experience in a Front Office supervisory role, preferably in an upscale or lifestyle brand hotel
• Basic accounting knowledge is preferred. Familiarity with financial transactions, balancing ledgers, and identifying discrepancies.
• Experience with Opera with Microsoft Office suite.
• Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
• Ability to prioritize and adapt to the changing needs of the operation.
• Excellent verbal and written communication skills. Fluent in Spanish and English preferred.
• You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
• You can turn any situation around into a positive experience for all, guests and team alike.
• You think big and encourage your team to believe.
• You are comfortable with the strategic as well as day to day detail.
• You are able to easily identify and utilize emerging trends and technology to generate revenue. 
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
• You get things done, independently and skilled at taking decisive action.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.

Morgans Originals is part of the Lifestyle Collective of Ennismore. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.