Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Backlog & Revenue Lead does at Worldwide Clinical Trials
The Backlog & Revenue Lead owns end-to-end governance of order backlog and revenue realization. This role ensures that booked demand converts into revenue predictably, accurately, and on time by orchestrating cross-functional processes across Sales, Finance, and Operations. The ideal candidate builds robust controls, drives root-cause resolution of variances and delays, and provides decision-ready insights that improve forecast accuracy, backlog conversion, and customer experience.
What you will do
Maintain a single source of truth for backlog, including order aging, conversion timelines, and constraints such as credit, material availability, capacity, and compliance
Lead weekly backlog review cadence, prioritize de-risking actions, and escalate blockers to leadership
Segment backlog, such as strategic accounts, therapeutic areas, and long-lead items, to optimize conversion and margin
Partner with Operations to align backlog forecasts with revenue targets and customer milestone dates
Collaborate with Accounting and Financial Planning & Analysis (FP&A) to ensure revenue recognition policies are correctly applied to units, services, milestones, and subscriptions
Own cutoff controls and period-end procedures to minimize deferrals, returns, and post-close adjustments
Drive order-to-cash quality, including upfront releases, revenue and billing accuracy, contract signature timeliness, and dispute resolution
Build and maintain backlog conversion models
Deliver weekly and monthly reports on bookings, backlog, revenue, and variance analysis versus plan and prior periods
Provide scenario analyses, including best-case, base-case, and worst-case scenarios, and flag risks and opportunities to meet quarterly targets
Map and continuously improve processes
Define and monitor audit-relevant controls for orders, modifications, and revenue recognition
Implement data quality standards and master data governance for customers, pricing, and contract terms
Serve as the central liaison among Sales, Finance, Operations, Strategic Finance, and Information Technology
Partner with Information Technology and data teams to enhance enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) reporting, dashboards, and workflow automation
Lead change management for new policies, metrics, and tooling, and train stakeholders on backlog and revenue best practices
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
What you will bring to the role
Ownership and bias for action, moving from insight to resolution with urgency
Systems thinking with an understanding of end-to-end flows across ERP, CRM, and PSA platforms
Data rigor with a high bar for accuracy and the ability to simplify complex data into clear narratives
Influence without authority, aligning stakeholders around trade-offs and timelines
Customer and compliance mindset, balancing customer commitments with policy and control requirements
Your experience
Bachelor of Science degree in Finance, Accounting, or a related field
Eight or more years of experience in revenue operations or financial planning and analysis
Strong knowledge of revenue recognition principles, such as Accounting Standards Codification 606 (ASC 606) under United States Generally Accepted Accounting Principles (US GAAP), and order-to-cash processes
Advanced proficiency in ERP, CRM, and PSA systems such as NetSuite, Microsoft Dynamics, Salesforce, and Certinia, as well as reporting tools including Power BI and Tableau
Excellent analytical skills with the ability to build predictive models and actionable dashboards
Proven cross-functional leadership with the ability to drive accountability across Sales, Operations, and Finance
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.
Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.
Skills Required
- Bachelor of Science degree in Finance, Accounting, or a related field
- Eight or more years of experience in revenue operations or financial planning and analysis
- Strong knowledge of revenue recognition principles, such as Accounting Standards Codification 606 (ASC 606)
- Advanced proficiency in ERP, CRM, and PSA systems
- Excellent analytical skills with the ability to build predictive models and actionable dashboards
- Proven cross-functional leadership ability to drive accountability across departments
What We Do
About Worldwide Clinical Trials Worldwide Clinical Trials is a global, midsize contract research organization (CRO) that provides top-performing bioanalytical and Phase I-IV clinical development services to the biotechnology and pharmaceutical industries. Founded in 1986 by physicians committed to advancing medical science, our full-service clinical experience ranges from early phase and bioanalytical sciences through late phase studies, post approval, and real-world evidence. Major therapeutic areas of focus include cardiovascular, metabolic, neuroscience, oncology, and rare diseases. Operating in 60+ countries with offices in North and South America, Eastern and Western Europe, and Asia, Worldwide is powered by its more than 3,000 employee experts. For more information, please visit www.worldwide.com or connect with us on Twitter, LinkedIn, Facebook, and Instagram.
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