The Role
The Backhaul Coordinator identifies empty freight lanes, negotiates rates with shippers and brokers, and ensures timely load pickups and billing. They maintain customer relationships, manage receivables, and improve freight coordination processes.
Summary Generated by Built In
We expect to have positions like this available in the future, and are looking to identify talent for those roles today. Please apply if you are interested.
Position Summary:
The Backhaul Coordinator is responsible for generating revenue and profit growth by filling empty miles and increasing the utilization of the Penske fleet. This position will work with all fleet operators to identify empty freight lanes and excess equipment capacity. In turn the Freight Coordinator will negotiate market rates for loads with Backhaul customers (Shippers and Brokers).
Major Responsibilities:
General:
-Identify and maintain database of shippers as potential freight sources.
-Solicit brokers and shippers, quote rates.
-Execute load moves working between shippers and operations.
-Function as a single point of contact for contracted backhaul customers to resolve issues.
-Identify process improvement opportunities in freight coordination activities.
-Other projects as assigned by the supervisor
Backhauls:
-Identify and coordinate relationships with freight brokers and shippers.
-Identify empty lanes and maintain a tracking list.
-Develop list of target shippers and brokers; receive lead and contact information from a variety of sources; and secure loads that can be effectively handled by the fleets.
-Secure and tender load to a company dedicated fleet; ensure load is picked up and delivered timely; and ensure billing is processed accurately and timely.
-Understand aging of receivables and manage slow, late payments. Recognize trends for potential payment defaults. Make calls to collect slow pay and manage any disputed invoices.
-Understand needs of the company’s location fleet, service tendering loads with prompt and courteous response regarding pick-up and delivery time and invoicing.
-Work with Fleet management to overcome restrictions that may prohibit backhaul.
Idle Equipment:
-Assist in identifying idle capacity.
-Secure and tender load to the operation; ensure load is picked up and delivered timely; and ensure billing is processed accurately and timely.
-Understand aging of receivables and manage slow, late payments. Recognize trends for potential payment defaults. Make calls to collect slow pay and manage any disputed invoices.
-Understand needs of the company’s location fleet, service tendering loads with prompt and courteous response regarding pick-up and delivery time, claims and invoicing.
Qualifications:
- High School Diploma or equivalent required, Bachelor’s Degree in Business or Supply Chain Management preferred.
- Brokerage experience preferred.
- Logistics / Supply Chain related experience preferred.
- Ability to negotiate required.
- Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction is required.
- Ability to drive results and bring viable solutions to the table in a timely manner is required.
- Ability to problem solve in a creative manner is required.
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Skills Required
- High School Diploma or equivalent required
- Bachelor's Degree in Business or Supply Chain Management preferred
- Brokerage experience preferred
- Logistics / Supply Chain related experience preferred
- Ability to negotiate required
- Successful track record of building relationships with stakeholders required
- Ability to drive results required
- Ability to problem solve creatively required
- Regular, predictable, full attendance required
- Willingness to travel as necessary required
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The Company
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
