At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
The Background Investigations Analyst sits within Iron Mountain’s Risk organization and reports to the Senior Manager, Global Background Investigations and Risk Programs. As part of the Background Investigations team, the role is will be responsible for working with Talent Acquisition, Human Resources, Operations and appointed Vendors in EMEA and APAC regions to analyze, interpret, and adjudicate the results of background investigations and motor vehicle searches pertaining to employee candidates, as well as existing employees.
Essential Responsibilities
Review, intervene and adjudicate background investigations with BI gaps and derogatory information in accordance with Background Investigations Program and ensure company requirements are met.
Be a subject matter expert and be able to guide decision-making in the interpretation and adjudication of issues relating to company policies.
Be able to lead discussion and provide solid analysis when working with Talent Acquisition, Human Resources and Vendor teams.
Work with Talent Acquisition and Human Resources to apprise key stakeholders of volumes/trends
Communicate with vendors to ensure results of background investigations are executed in accordance with service level agreements.
Provide customer service and response to questions or concerns from internal stakeholders in a timely manner.
Participate in audits of background investigations to ensure all employees have met the standards set forth by policies.
Maintain necessary files and statistics to track volumes, trends and issues as appropriate.
Provide support for any other Background Investigation program tasks and projects, as necessary.
Job Requirements
- Individual must be able to communicate effectively in multiple languages (English essential) and operate a variety of PC-based software including word processing, spreadsheets and database work. Must be a quick learner with the ability to self-start and complete tasks with minimal supervision.
- Candidate must be detail oriented and possess excellent oral and written communication skills.
- Adaptable shift pattern to meet the needs of the region.
- Experience: Relevant experience required
Compliance Obligations
It is the responsibility of every Iron Mountain employee:
- to comply with all applicable laws, rules, regulations, and company policies
- to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
- to complete required training within the allotted time frame
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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