Company Description
Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.
Job Description
Sutherland environment is success focused, team-oriented and laser focused on Experiences that Matter to our set of Global organizations. Do you have the ability to thrive in a fast paced, self-starting environment? We are looking for candidates with a passion for people and the ability to delight our most coveted asset, our customers!
Responsibilities:
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Moderate pending user generated content against a set of community guidelines on the admin platform.
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Maintain key quality, productivity & SLA metrics as outlined by the client.
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Research products/services/content across several online platforms.
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Contribute to team effort by accomplishing related results as needed.
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Assistance on translating knowledgebase articles and other items as needed.
You will get to enjoy
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A very competitive salary
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Attractive performance incentives
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Top-notch training
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Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and internet allowance
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Employee recognition programs
It’s not just a job, it’s your career.
Qualifications
Requirements:
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Fluent in both English and Dutch - written and verbal
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Excellent web research skills.
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Keen attention to detail.
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Working knowledge of G Suite applications
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Good time-management skills
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Salesforce experience is a plus
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
