Back Office Executive- Fresher

Posted 6 Days Ago
Be an Early Applicant
Mumbai, Maharashtra
In-Office
Entry level
Software • Conversational AI • Generative AI
The Role
Responsible for sourcing and processing data while maintaining quality, communication, and meeting daily KPIs. Requires attention to detail and basic math skills.
Summary Generated by Built In

Searching google/Web Pages to identify source data following the instructed search parameters. ● Processing source data for required fields and parameters from the provided source file. ● Scribe files to represent in a designated format and store the scribed data in Google Sheets/CRM tools. ● Meet daily expectations/KPIs as assigned with efficiency and quality. ● Ensure error-free work. ● Maintain smooth communication in both verbal and written platforms proactively and attentively. ● Familiarity with online food delivery apps/chains. ● Escalate any anomalies or confusion to the Team Leader proactively. 
Educational Qualifications Graduate from any discipline/institute preferred, 
Basic English knowledge, Attention to details, Knowledge of Google sheets, docs, forms and how to operate them, Good basic mathematical skills (summation, subtraction, division, multiplication) Behavioral Competencies Cognitive Ability, Effective Communication, Adaptability to change in shift hours/days, Discipline, Teamwork, Ability to Learn 

Top Skills

Crm Tools
Google Docs
Google Forms
Google Sheets
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The Company
HQ: London
2,135 Employees
Year Founded: 2014

What We Do

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.

Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.

Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.

To learn more visit us at www.quantanite.com.

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