B2B Product Manager/Senior Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Calling all innovators, find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.

Organization profile:

Payment Value Added Service team offers a suite of consumer bill and B2B invoice presentment and omnichannel payment solutions (BillMatrix, CheckFreePay, SnapPay) for enterprise merchants and government entities to automate their workflows and leverage data to drive strategic business outcomes. SnapPay is a Software-as-a-Service (SaaS) solution that makes B2B Accounts Receivable payments easier, faster, secure and more efficient between sellers and buyers. We help organizations digitally transform their “Order-to-Cash” lifecycle with leading capabilities for e-commerce/offline payments, electronic invoice presentment and payment tool integrated with industry ERP providers, actionable data insights to improve payment collections, and value-added services that broaden value proposition to merchants (surcharging, tokenization, intelligent gateways).

SnapPay is one of the highest growth businesses in Merchant Solutions (~20% revenue growth year over year), and is poised to meaningfully capture the A/R automation market with a transformational product roadmap that elevates the user experience, enhances core functionalities, and launches game-changing offerings to help our customers achieve stronger financial outcomes.

Role Overview:

We are seeking a highly skilled Product Manager/Senior Product Manager to lead, manage, and scale the flagship SnapPay platform. You will play a pivotal role in understanding and addressing enterprise, middle market customer pain points and needs, driving feature enhancements, and steering the evolution of the core SnapPay vision, roadmap, and execution. We are looking for someone with deep product discipline and understands what it takes to innovate a mature product in a high revenue, high volume environment. As you grow in role, you will champion and evangelize SnapPay across various Fiserv teams to identify synergies and experiment upsell/cross-sell opportunities for users to benefit from incremental services.

Backlog & Execution

• Translate product strategy into detailed user stories, functional requirements, and acceptance criteria.
• Own, maintain, prioritize, and groom the product backlog across multiple Agile Scrum teams.
• Lead backlog refinement, sprint planning, and requirement grooming sessions.
• Provide ongoing requirement clarity and direction to engineering and QA teams.

Agile Delivery

• Serve as the functional representative for Engineering teams throughout sprints.
• Review sprint deliverables for business, user, and functional completeness and quality.
• Conduct stakeholder demos, sprint reviews, and walkthroughs.
• Work closely with teams to resolve requirement questions and unblock development.

Stakeholder Management

• Collaborate with Product Manager, engineering, QA, UX, and business stakeholders (legal, compliance, marketing, solutions, sales, etc).
• Communicate progress, risks, dependencies, and decisions clearly and proactively.
• Ensure alignment between business goals, customer needs, and technical feasibility.

Technical & Domain Understanding

• Bring strong technical aptitude to understand and enhance APIs, integration points, workflows, and system behavior with Engineering.
• Expert-level proficiency in Jira, including backlog management, workflows, reports, and sprint tracking.
• Proficiency with tools, workflows, systems to ingest, manipulate, enrich, and store data for enterprise use cases (e.g. SQL/Python; PowerBI/Tableau/Looker; enterprise data management platforms). 
• Champion Agile best practices and continuous improvement within the teams.
• B2B payments or fintech domain experience is an added advantage.

Required Skills & Experience

• 10–15 years of total experience with 5+ years as a Product Owner.
• Proven success working with multiple Agile Scrum teams.
• Strong skills in requirement gathering, user story writing, backlog management, and functional detailing.
• Should have skills related to a data-driven / quantitative skillset with some BI/analytical background (data analytics; predictive analytics; AI/ML driven models).
• Previous projects in conducting business analysis, designing UI and data visualization modules, and presenting results in structured narratives using presentation tools.
• Ability to understand and manipulate data elements, KPIs, and reporting needs as part of product requirements.
• Excellent communication, documentation, and stakeholder engagement skills.
• Strong technical foundation and ability to collaborate effectively with engineering teams.
• Customer centric mindset with good business and commercial understanding.
• Experience in B2B payments/fintech is a plus.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.