B2B Operations Associate

Posted 4 Days Ago
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Gurugram, Haryana, IND
In-Office
Junior
Beauty • eCommerce • Retail
The Role
Oversee end-to-end B2B supply chain operations, including order planning, inventory management, dispatch, delivery, freight forwarding, carrier coordination, and client communication. Ensure shipping quality, regulatory compliance, and risk mitigation while negotiating transportation terms. Identify process improvements and maintain efficient inventory levels to prevent stockouts and overstock situations.
Summary Generated by Built In

Perfora is a unique and innovative brand that is disrupting the oral care category. Within 3 years, Perfora has carved out a strong brand name in the oral care space and is the largest digital-first oral care brand. Our vision is to improve oral hygiene for millions of Indian consumers.

We are looking for a B2B Operations Associate to oversee and optimize our end-to-end supply chain operations for business-to-business (B2B)

Responsibilities:

  • Take ownership of all B2B orders, ensuring accurate planning, efficient dispatching, and timely delivery.

  • Maintain proper inventory levels and coordinate with relevant teams to prevent stockouts and overstock situations.

  • Act as a point of contact for B2B clients, addressing inquiries and providing order status updates.

  • Ensure that all dispatched orders meet quality standards and customer expectations.

  • Oversee and manage all aspects of freight forwarding, including shipping, tracking, and coordination with carriers.

  • Identify cost-effective shipping methods and negotiate favorable terms with transportation providers.

  • Ensure compliance with shipping regulations, customs requirements, and safety standards.

  • Mitigate risks associated with freight forwarding operations, such as delays and damage.

  • Identify and implement opportunities for process improvements and best practices through continuous improvement and learning

Qualifications

  • Bachelor’s/Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

  • 2 years of experience in B2B operations, supply chain, or transportation management.

  • Ability to work in a fast-paced environment and manage multiple supply chain operations simultaneously.

  • Excellent negotiation, analytical, and problem-solving skills.

  • Strong communication and stakeholder management abilities

About Perfora:

Perfora is co-founded by Jatan Bawa and Tushar Khurana who cumulatively have more than 10+ years of experience across consumer internet and consumer brands. They met in 2016 on a train journey named Jagriti Yatra and have known each other since then.

Perfora is backed by marquee institutional investors like RPSG Capital Ventures, and Sauce.VC, Lotus Herbals Family Office, Ship Rocket Ventures, and celebrated entrepreneurs. The brand believes in adding value to the lives of everyday consumers and is conscious of its impact on the environment.

You can read more about the brand on the website - www.perforacare.com

Perfora is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field
  • Two years of experience in B2B operations, supply chain, or transportation management
  • Ability to work in a fast-paced environment and manage multiple supply chain operations simultaneously
  • Excellent negotiation, analytical, and problem-solving skills
  • Strong communication and stakeholder management abilities
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The Company
72 Employees
Year Founded: 2021

What We Do

Perfora is an innovative oral care company dedicated to elevating everyday oral wellness. They offer a range of products designed to make oral care easy and enjoyable, including electric sonic toothbrushes with quad interval technology, probiotic mouthwash, and smart flossers, aiming to provide consumers with effective and accessible solutions for keeping teeth healthy and strong.

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