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What We'll Bring:
Job Title: Credentialing, Membership and Onboarding Specialist
Location: Costa Rica - Remote
Summary:
We are seeking a highly organized and detail-oriented Credentialing, Membership, and Onboarding Specialist to join our team. This role is crucial in ensuring that all new members and employees are properly credentialed, onboarded, and integrated into our organization.
The ideal candidate will have a strong background in credentialing processes, membership management, and onboarding procedures, with a focus on compliance and efficiency.
What You'll Bring:
Job Title: B2B Membership, Credentialing and Onboarding Specialist
Location: Costa Rica - Remote
Summary:
We are seeking a highly organized and detail-oriented B2B Membership, Credentialing, and Onboarding Specialist to join our team. This role is crucial in ensuring that all new B2B clients are properly credentialed, onboarded, and integrated into our organization. The ideal candidate will have a strong background in credentialing processes, membership management, and onboarding procedures for business clients, with a focus on compliance and efficiency.
Key Responsibilities:
- Oversee the credentialing process for new B2B clients, ensuring all necessary documentation is collected and verified.
- Manage B2B membership applications and renewals, maintaining accurate records and databases.
- Coordinate and facilitate the onboarding process for new B2B clients, including orientation sessions and training programs.
- Ensure compliance with all relevant regulations and standards.
- Provide support and guidance to new B2B clients throughout the onboarding process.
- Collaborate with various departments to streamline processes and improve efficiency.
Qualifications:
- Bachelor's degree in Business Administration, Law, International Relations, or related fields.
- Proven minimum of 4 years of experience in similar roles in credentialing, membership management, and onboarding for B2B clients.
- Knowledge of accreditation processes, document verification, and client onboarding in B2B, B2B2C settings.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Attention to detail, problem-solving skills and ability to handle multiple tasks simultaneously.
- Proficiency in Microsoft Excel, PowerPoint, and the Office suite.
- Proficiency in Portuguese and Spanish. English proficiency is a plus.
- Knowledge in Sales Force - CRM is a plus.
- Knowledge of Brazilian business regulations and standards is a plus.
Impact You'll Make:
- Complementary Activities:
- Assist in the development and implementation of training materials and programs tailored for B2B clients.
- Participate in continuous improvement initiatives to enhance onboarding and credentialing processes for business clients.
- Provide support to the sales and account management teams by sharing expertise in processes and procedures, and assisting with various tasks as needed .
- Engage in cross-functional projects to promote organizational goals and objectives.
- Provide feedback and suggestions for improving the B2B membership and onboarding experiences.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Lead, Membership and Credentialing
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
