B2B Marketing Manager

Posted 4 Days Ago
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99216, Spokane, WA, USA
In-Office
60K-75K Annually
Mid level
Legal Tech • Professional Services • Consulting
The Role
Develop and nurture relationships with medical providers to grow referral networks. Create and execute localized marketing plans, campaigns, training materials, and events. Track KPIs and ROI, collaborate cross-functionally, and expand provider partnerships to drive mutual business value.
Summary Generated by Built In

As a Business Partner Marketing Manager, you will be at the heart of our grassroots growth strategy, serving as a dedicated liaison between our law firm and our network of medical providers. Your primary responsibility is to develop, nurture, and expand strategic relationships with current and new providers, and to drive mutual business value. You will lead the creation and execution of marketing initiatives, referral programs, and communication strategies tailored to the Personal Injury Law industry.

Key Responsibilities:

  • Relationship Management: Build and maintain strong, trust-based relationships with medical directors, practice administrators, and referring physicians.
  • Strategic Growth Planning: Develop and implement customized marketing plans for the law firm using local market data and in conjunction with the firms operational & analytical data to achieve goals.
  • Referral Network Development: Identify and pursue new partnership opportunities to expand the provider network and increase referral volume.
  • Marketing Campaigns: Help execute marketing initiatives, including firm community events, and assist with marketing campaigns, to increase brand awareness.
  • Enablement & Resources: Create and distribute high-quality marketing products, and training materials to ensure providers are equipped to promote the law firm.
  • Performance Analysis: Track and report on key performance indicators (KPIs) such as referral numbers, case acquisition costs, and program ROI to optimize firm strategies and achieve goals.
  • Cross-Functional Collaboration: Act as the primary regional contact for provider-related marketing needs, while collaborating with the corporate office to ensure quarterly & annual goals are being met.
Qualifications
  • Education: Associate’s degree or higher in Marketing or Business, or a related field;
  • Experience: 2-5 years of experience in B2B marketing, partnership management, or physician liaison roles.  Previous experience with a Personal Injury Law Firm is a plus.
  • Technical Skills: Proficiency with or able to learn CRM software, marketing automation tools, and data analytics platforms.
  • Soft Skills: Exceptional interpersonal, negotiation, and written communication skills with the ability to influence and make recommendations.
  • Bilingual in English & Spanish a plus.
  • Able to pass a background check, including driving history

Skills Required

  • Associate's degree or higher in Marketing, Business, or a related field
  • 2-5 years of experience in B2B marketing, partnership management, or physician liaison roles
  • Previous experience with a Personal Injury Law Firm
  • Proficiency with or ability to learn CRM software, marketing automation tools, and data analytics platforms
  • Exceptional interpersonal, negotiation, and written communication skills with ability to influence
  • Bilingual in English and Spanish
  • Able to pass a background check, including driving history
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The Company
100 Employees
Year Founded: 2005

What We Do

Craig Swapp & Associates is a regional personal-injury law firm serving Utah, Idaho, Washington and neighboring states. The firm focuses on auto, truck, motorcycle, medical malpractice, product liability and wrongful-death claims, operating multiple offices and a large litigation team. Their practice emphasizes aggressive client advocacy, rapid response, and a centralized intake model summarized by their tagline, “One Call, That’s All.”

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