AX / UX Designer – Laboratory Software & AI Systems (m/f/d)

Job Description

Join a culture where every employee is charged with a customer-first mandate.

You will innovate with the user in mind, leveraging our global expertise and capabilities to deliver trusted answers to our customers’ most critical questions in the life sciences, diagnostics, and analytical laboratory markets.

As part of a globally operating team of experienced UX designers, you will define and design user experiences for laboratory software and applications — with a strong focus on AI-driven and agent-based experiences (AX).

Located at our Waldbronn site near Karlsruhe, the Usability and Design Center (UDC) works with marketing, Software Developers, scientists, and other experts across Agilent sites worldwide.

Tasks:

• Define how agentic capabilities are implemented in applications, translating AI potential into usable, understandable, and trusted product experiences
• Design human–agent interaction models within applications, including: initiation, guidance, feedback, handover, override and failure handling
• Integrate agent behavior into end‑to‑end user workflows, ensuring AI augments user tasks rather than disrupting established UX patterns
• Generate intuitive software navigation, interaction concepts, and UI designs for complex laboratory workflows
• Develop interaction concepts, wireframes, prototypes, and design specifications to support software implementation
• Work in early product definition phases with Product Management, R&D, and AI teams to shape scope, constraints, feasibility of agent-based features
• Translate user needs and system capabilities into clear UX concepts and specifications
• Represent the user perspective in stakeholder discussions and cross-functional teams
• Continuously refine AX and UX together, using usability evidence to balance automation, transparency, trust, productivity
• Collaborate closely with usability engineers to validate concepts and improve solutions
• Support the UX team with development and evolution of UX / AX methods, guidelines, and advance internal capabilities and adoption of AI supported workflows to boost productivity

Qualifications

Requirements :

• Diploma, BA or MA degree in User Experience Design, Interaction Design, Human Factors, or similar
• Experience as a UX/UI Designer for software applications (tech: web required , desktop bonus), with solid Figma skills
• Demonstrated ability in interaction design, workflow design, AI assisted prototyping and concept development
• Strong ability to design complex workflows and systems, not just UI
• Experience in:
  • AI-driven user experiences
  • agent-based systems
  • human–AI interaction models
• Excellent communication and presentation skills with the ability to align stakeholders
• Strong team player with a proactive and solution-focused mindset
• Ability to deal with complexity and technical environments
• Fluent command of English is required
• Some international travel is required

Additional Preferred Qualifications:

• Experience in life science, medical, or B2B software environments
• Experience or strong interest in automation solutions
• Experience with design systems and scalable UX frameworks
• Familiarity with agile development processes
• A cross-disciplinary interest in hardware design

What we offer: 

• Shape the future of UX and AI in a global organization: help define how AI and agent-based capabilities are integrated into real products — with the opportunity to influence how Agilent builds intelligent, user-centered software at scale.
• Work on meaningful, high-impact products: Design solutions that support scientists, diagnostics, and research worldwide — contributing to work that helps improve health, safety, and quality of life.
• strong UX community & modern environment Join a globally connected and international UX team in a collaborative, supportive environment built on trust, psychological safety, and open feedback - where diverse perspectives are valued and the team culture is actively shaped and lived.
• Collaborate across disciplines, and grow your expertise, a sustainable pace of work focused on quality and long-term impact is encouraged, embedded in a hybrid work model (remote & on-site)
• Growth, Rewards, Amenities Benefit from continuous learning and development opportunities, access to conferences, and regular feedback to support your personal development and professional growth — alongside competitive compensation, benefits (e.g. pension plan), and amenities such as sports, cultural programs, and on-site cafeteria.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: R&D