What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.
What would you do?
Job Description:
Position: AWS Cloud Architect Lead
Location: Washington DC (3-4 days onsite per week)
Senior Cloud Architect Leader (AWS & Windows) with 15–20 years overall IT experience, including 5–10 years in AWS/cloud. Leads onsite–offshore teams, drives automation and documentation, manages SLA-based operations, and acts as the client-facing owner for escalations, RCA, and continuous improvement.
Role Overview
- Manage onsite–offshore team in a cloud-native environment; own docs and automation.
- Run operations governance and weekly customer review meetings.
- Drive improvements across cloud, processes, and tools for faster delivery.
- Handle escalations, define processes, deliver RCA, and manage SLA-driven delivery.
Experience
- 15–20 years overall IT; 5–10 years hands-on AWS/cloud.
- 3+ years leading onsite–offshore teams and SLA-based operations.
Core Skills
- AWS, Terraform, GitHub, networking fundamentals.
- Windows Server and File Server administration; NTFS/share permissions.
- Storage administration; backup and restore; migration experience (AWS/Azure/any cloud).
- Automation and scripting (PowerShell/AWS CLI), documentation, and runbooks.
- ITSM processes (incident/problem/change), KPI/SLI/SLA management.
Nice to Have
- AWS file services (EFS, FSx), DataSync/Storage Gateway.
- Azure exposure for file services.
- Security and governance (IAM, KMS, CloudTrail/Config), cost optimization.
- ITIL Foundation; AWS or Microsoft certifications.
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
Find out more at Hexaware.com.
Skills Required
- 15-20 years overall IT experience
- 5-10 years hands-on AWS/cloud experience
- 3+ years leading onsite-offshore teams and SLA-based operations
- AWS
- Terraform
- GitHub
- Networking fundamentals
- Windows Server and File Server administration
- NTFS/share permissions management
- Storage administration, backup and restore
- Cloud migration experience (AWS/Azure/other clouds)
- Automation and scripting (PowerShell, AWS CLI)
- Documentation and runbooks
- ITSM processes (incident/problem/change) and KPI/SLI/SLA management
- AWS file services (EFS, FSx), DataSync, Storage Gateway
- Azure file services exposure
- Security and governance (IAM, KMS, CloudTrail, AWS Config)
- Cost optimization experience
- ITIL Foundation; AWS or Microsoft certifications
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
