We are seeking a Training Lead to support training strategy and delivery for the Deposit Services team. Reporting to the AVP of Deposit Services, the Training Lead will manage the Training Facilitator and help facilitate, develop, and maintain the training structure for Deposit Services. This role will partner closely with Deposit Services leaders and key stakeholders to identify training gaps, recommend solutions, and support ongoing learning needs. The Training Lead will also assist with facilitating large department training sessions related to process changes, system updates, new procedures, and ongoing development opportunities.
RESPONSIBILITIES:
- Manage, coach, and provide day-to-day support to the Training Facilitator
- Help design, maintain, and improve the Deposit Services training structure, including new hire, ongoing, and change-related training
- Facilitate and support delivery of training programs for Deposit Services employees and broader department audiences, as needed
- Partner closely with Deposit Services leaders and key stakeholders to identify training gaps, recommend solutions, and support implementation
- Evaluate and modify existing or proposed training programs; suggest and implement suitable changes to improve effectiveness and consistency
- Create, draft, update, and/or acquire training materials, job aids, and resources to support department learning needs
- Coordinate logistics for training delivery, including scheduling, training rooms, audiovisual equipment, materials, and attendee communication
- Perform other related duties, as needed
QUALIFICATIONS:
- 6+ years of banking experience
- Experience training, coaching, or developing others in a banking or operations environment
- Experience developing or supporting training materials, job aids, procedures, or structured learning plans
- Strong understanding of Deposit Services processes, procedures, systems, and/or compliance requirements preferred
- Excellent written and verbal communication skills
- Adept with a variety of multimedia training platforms and methods
- Ability to design, implement, and facilitate effective training for individuals and large groups
- Extremely proficient with Microsoft Office Suite and related program software
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We’re on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical annual base pay range for this role is between $94,500 - $114,350. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Parental leave
- 401(k) with employer match
- Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Exempt
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 6+ years of banking experience
- Experience training, coaching, or developing others in a banking or operations environment
- Experience developing or supporting training materials, job aids, procedures, or structured learning plans
- Strong understanding of Deposit Services processes, procedures, systems, and/or compliance requirements
- Excellent written and verbal communication skills
- Proficiency with multimedia training platforms and methods
- Ability to design, implement, and facilitate effective training for individuals and large groups
- Extremely proficient with Microsoft Office Suite and related software
What We Do
Bridgewater Bank (Nasdaq: BWB) has a great entrepreneurial story to tell. It all started with a vision in 2005. That vision was to create a full-service, entrepreneurial bank where answers came quickly, opportunities were plentiful, and the environment was positive and optimistic. It would be an unconventional bank where clients would notice a difference and people would be challenged to grow both professionally and personally. 20 years later, this vision and unconventional model has led to continuous growth and profitability. Bridgewater Bank has: become a top-performing bank nationwide, attracted investments from top institutional firms from coast to coast, become the first Minnesota bank to complete a successful IPO in over 25 years, created an award-winning culture and earned a reputation as a bank that understands clients’ unique needs. Out of the 400+ banks in Minnesota today, Bridgewater sits among the top ten by asset size. But to each of us, this is more than a high-performing bank; it’s a sense of community. We are a team of nimble banking professionals who want to redefine what it means to work in this industry. As our entrepreneurial story continues, we will never lose sight of what makes this place extraordinary – a steadfast commitment to our people. Workplace accolades: Top 150 Workplaces, 2015 – Star Tribune Top 150 Workplaces, 2016 – Star Tribune Top 150 Workplaces, 2017 – Star Tribune Top 150 Workplaces, 2018 – Star Tribune Top 150 Workplaces, 2019 – Star Tribune Top 150 Workplaces, 2020 – Star Tribune Top 175 Workplaces, 2021 – Star Tribune Top 200 Workplaces, 2022 – Star Tribune Top 200 Workplaces, 2023 – Star Tribune Top 200 Workplaces, 2024 – Star Tribune Top 200 Workplaces, 2025 – Star Tribune Best Banks to Work For, 2017 - American Banker Best Banks to Work For, 2018 - American Banker Best Banks to Work For, 2020 - American Banker Best Banks to Work For, 2022 - American Banker Best Banks to Work For, 2023 - American Banker
