Job Description:
Role Title: AVP, Business Intelligence (L10)
Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Organizational Overview:
This role will be part of the Data Architecture & Analytics group part of CTO organization.
- Data team is responsible for designing and developing scalable data pipelines for efficient data ingestion, transformation, and loading(ETL).
- Collaborating with cross-functional teams to integrate new data sources and ensure data quality and consistency.
- Building and maintaining data models to facilitate data access and analysis by Data Scientists and Analysts.
Role Summary/Purpose:
Technical leader for development of multiple build projects to improve, enhance or add new functionality to one of Synchrony Data warehouse application. as well as all run support activities. Provide technical oversight, process architecture, design expertise and guidance, interdepartmental coordination and vendor direction for Synchrony Data warehouse application transformation efforts. This individual will work with development teams utilizing modern software development methodologies and tools to provide best solution for Synchrony.
Key Responsibilities:
- Responsible for all components related to ETL (Extract/Transform/Load) build project deliverables.
- Oversee Vendor work on build projects; review designs to ensure project requirements are met
- Review and certify IT estimates, requirements, design, coding and testing deliverables.
- Oversee project validation (QA) and production promotion.
- Provide senior level expertise in technical disciplines used.
- Ensure compliance with Data Governance, architecture, technology and security standards set by SYF.
- Govern design strategy, production promotion processes, software change control specifically related to Ab Initio as well as DW technology.
- Drive effort to find ways to increase efficiency minimize operating expense and improve performance of all data warehouses gather, store and deliver functions.
- Interface regularly with the SYF Data Warehouse application.
- Proactive communication with regard to deliverable status, issues, barriers, or challenges.
- Ensure preparation and maintenance of appropriate technical documentation including but not limited to program design document, process flows and test plan.
- Participate in addressing IR's/RCA's with Service Delivery team and provide direction in problem resolution.
Required skill/knowledge:
- Bachelor’s degree in IT, Computer Science or MCA with 8 years of experience in Information Technology with atleast 4 years of experience in data management.
- Minimum of 4 years’ experience with ETL tools such as Abinitio, Py Spark or Informatica.
- Expertise and/or proficiency in the following: Unix Scripting, SQL, Ab Initio, PySpark.
- Experience in Data Architecture and Data Modelling.
- Experience in Data Management within the financial services industry
Desired Characteristics:
- Competent with data transmission protocols.
- Competent with data encryption methodologies.
- Competent with Agile methodologies.
- Excellent interpersonal skills with ability to influence clients, team members, management and external groups.
- Superior oral and written communication, analytic and problem-solving skills.
- Ability to work independently and within a team setting.
- Ability to work in a dynamic environment and manage multiple assignments simultaneously.
- Strong working knowledge of Bank Card, PLCC and Consumer Lending Program Applications
- Expertise with Informix and/or Oracle databases.
Eligibility Criteria :
Bachelor’s degree in IT, Computer Science or MCA with 8 years of experience in Information Technology with atleast 4 years of experience in data management, in lieu of a degree 10 years of experience in Information Technology with atleast 4 years of experience in data management.
Work Timing: 02:00 PM -11:00 PM IST
This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.
For Internal Applicants:
- Understand the criteria or mandatory skills required for the role, before applying
- Inform your manager and HRM before applying for any role on Workday
- Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be on any corrective action plan (First Formal/Final Formal, LPP)
- L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
- L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
- Existing Level 9 and 10 only are eligible to apply
Grade/Level: 10
Job Family Group:
Information TechnologySkills Required
- Bachelor's degree in IT, Computer Science or MCA and 8 years IT experience with at least 4 years in data management
- Minimum of 4 years' experience with ETL tools such as Ab Initio, PySpark or Informatica
- Proficiency in Unix scripting
- Proficiency in SQL
- Experience in Data Architecture and Data Modeling
- Experience in Data Management within the financial services industry
- Must not be on corrective action; employees must have 18 months in organization and 12 months in current role/level
- Last annual performance rating must be at least Strong Contributor/Critical Talent
- Existing Level 9 and 10 employees only are eligible to apply
- Competent with data transmission protocols
- Competent with data encryption methodologies
- Competent with Agile methodologies
- Expertise with Informix and/or Oracle databases
- Strong interpersonal, written and oral communication, analytic and problem-solving skills
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
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Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?



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