Our award-winning Claim organization has a current job opportunity for an AVP, SIU Major Case Unit Manager reporting to the Chief Fraud Officer.
Duties and Responsibilities:
The Chubb SIU Major Case Unit Manager will be responsible for overseeing all aspects of the Major Case Unit (MCU) within the Chubb Special Investigations Unit (SIU). This role requires strong leadership, investigative skills, and extensive knowledge of complex organized insurance fraud investigations.
- Develop and implement strategic plans, vision, and goals for the MCU in alignment with SIU’s overall objectives.
- Identify, develop, coordinate, and direct complex investigations of MCU insurance fraud cases, ensuring compliance with legal and ethical standards.
- Manage a team of Investigators, Analysts, and support staff within the SIU MCU.
- Analyze large amounts of data involving different subjects to determine risk, fraud patterns, and areas that require investigation.
- Provide guidance and direction to MCU staff throughout the investigative process.
- Review investigation status reports for accuracy, quality, and adherence to established Best Practices and internal policies.
- Collaborate with internal and external stakeholders, such as law enforcement agencies, legal departments, subject matter experts, insurance industry organizations, to ensure effective information sharing and cooperation.
- Stay updated on current trends, technology, emerging techniques, and legislative changes within the field of insurance fraud investigations.
- Identify areas of process improvement and implement initiatives to streamline investigative operations and enhance efficiency. Conduct regular performance evaluations of team members and provide coaching, training, and development opportunities as needed.
- Represent the SIU and MCU in meetings, conferences, and industry events.
Qualifications
- Minimum of (10) years of experience in insurance fraud investigations, with demonstrated expertise handling major and complex cases.
- Proven experience in managing and leading high performing teams.
- Strong knowledge of insurance fraud laws, regulations, and industry best practices.
- Extensive experience working with fraud-based analytics, investigative software, and industry tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Ability to prioritize and manage multiple tasks and cases simultaneously.
- Exceptional communication and interpersonal skills, with the ability to effectively present and interact with stakeholders at all levels of the corporation.
- Ability to travel occasionally, as required.
The pay range for the role is $121,000 to $176,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About UsSkills Required
- Minimum 10 years of experience in insurance fraud investigations, including major and complex cases
- Experience managing and leading high-performing teams
- Strong knowledge of insurance fraud laws, regulations, and industry best practices
- Extensive experience with fraud-based analytics, investigative software, and industry tools
- Excellent analytical, problem-solving, and decision-making skills
- Ability to prioritize and manage multiple tasks and cases simultaneously
- Exceptional communication and interpersonal skills, including presenting to stakeholders at all corporate levels
- Ability to travel occasionally as required
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
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