Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities:
- Manage the team to ensure account opening and client static maintenance delivered within SLA
- Support client onboarding operation on daily processing including account opening and static data maintenance
- Review client documents/instruction and update the information to system as maker and checker
- Returned mail handling
- Assist in Audit, regulatory review, FATCA and CRS reporting, etc
- Promptly response and provide solution on enquiries from Front office/Middle Office/COO office, etc
- Support UAT if needed
- Brokerage firm experience is a plus
- Handle new business requests, work with COO Office to update Operation procedure and policy
- Prompt response to Front Office enquiries
Requirements:
- University degree with minimum 8 years relevant FI experience, preferably with at least 2 years in managerial role
- Ability to improve processes, coordinate multiple tasks and strong teamwork spirit
- Solid experience and knowledge in system enhancement project and process improvement/re-engineering
- Good knowledge and experience in International Tax Regulations (FATCA/CRS) documentation handling and reporting
- Excellent attention to detail, good analytical, problem solving and communication skills
- Digital mindset and experience in Avaloq would be an advantage
- Good command of written and spoken English and Chinese.
- Broker firm experience is preferred
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
We regret only shortlisted candidates will be notified.
Location:
Two Harbour SquareJob:
OperationsSchedule:
RegularEmployee Status:
Skills Required
- University degree with minimum 8 years relevant financial institution experience
- At least 2 years in managerial role
- Ability to improve processes, coordinate multiple tasks and strong teamwork spirit
- Solid experience and knowledge in system enhancement projects and process improvement/re-engineering
- Good knowledge and experience in International Tax Regulations (FATCA/CRS) documentation handling and reporting
- Excellent attention to detail, good analytical, problem solving and communication skills
- Digital mindset and experience in Avaloq
- Good command of written and spoken English and Chinese
- Brokerage firm experience
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
