MetLife
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Raleigh-Durham, NC
Remote
Hybrid

AVP, Responsible AI

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Description and Requirements
AVP, Responsible AI
Location: Cary, NC or NYC
Role: Oversees the strategic implementation, development, and deployment of artificial intelligence initiatives in the organization. Primary focus will be to identify opportunities for AI integration, ensure adherence to ethical standard, drive innovation, and optimize AI solutions to meet business objectives and enhance overall operations and customer experience.
Key Responsibilities:

  • Contribute to the formulation and implementation of the enterprise AI's strategy, identifying areas where AI can create value, increase efficiency, and drive innovation across the company.
  • Work closely with key subject matter experts to support the definition and implementation of ethical guidelines for AI development and deployment.
  • Monitor the execution of the responsible AI program for the company. Apply a methodology to continuously measure performance of deployed AI solutions, test for biases and fairness, analyze their effectiveness, and propose ways to optimize them.
  • Work closely with partners ensuring data is managed, stored, and used responsibly and ethically, in compliance with regulations.
  • Supervise and manage the efforts to catalog, classify, and optimize data assets for AI applications. Provide expert advice that allows informed decision-making.
  • Identify and mitigate potential risks associated with AI initiatives, such as bias in algorithms, data security vulnerabilities, and operational disruptions.
  • Develop ethical guidelines and frameworks specifically tailored for generative AI, ensuring responsible and ethical use in creating content, images, text, or other generated material.
  • Ensure that AI initiatives align with ethical standards and regulatory requirements, such as data privacy, security, and fairness in AI decision-making.
  • Work closely with legal and compliance teams to align governance strategies with existing laws and regulations, as well as address any emerging legal concerns related to responsible use of AI.
  • Champion the responsible adoption of AI, ensuring transparency, fairness, and accountability in AI decision-making processes.
  • Promote a culture of Responsible AI by developing communications, learning content, forums that raise awareness, and advocate for ethical data practices.


Position Requirements:

  • Bachelor's degree in a relevant field such as Computer Science, Artificial Intelligence, Machine Learning, Data Science, or related discipline (Master's or PhD preferred).
  • Demonstrated experience in leading AI initiatives, deploying AI solutions and managing AI projects.
  • Deep understanding of ethical considerations in AI and experience implementing governance frameworks, especially Gen AI or high-impact decision making AI systems.
  • Strong understanding of security, privacy, and compliance regulations.
  • Ideal candidate must present a blend of legal, technical, and ethical expertise, as well as the ability to influence and drive change throughout the organization.


Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are MetLife Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Our employee-led networks support families; LGBTQ+; diverse abilities; veterans; multiculturalism; generations; women; Black professionals, Latino professionals and Pan Asian professionals.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
In addition, employees who work at least 1,000 hours in a 12-month period become eligible to participate in the Retirement Plan after their first year of employment and after they have reached age 21.
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours

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