AVP, Research Operations

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
130K-140K Annually
Senior level
Cryptocurrency • NFT
The Role
Lead and maintain operational infrastructure for the Research Team, owning publication workflows, quality control, content management, reporting, and cross-functional coordination with Compliance, Legal, and partner teams. Drive process improvements, manage project timelines, and ensure consistent, scalable execution of research production, readership tracking, and team metrics.
Summary Generated by Built In

Role Summary

Global X Management Company LLC (“Global X”) is seeking an AVP, Research Operations to join the Research Team. The role is responsible for the operational infrastructure that enables the Research Team to produce and distribute high-quality content efficiently and consistently. This role owns the team's publication processes, operational workflows, and project management, serving as the primary liaison with Compliance, Legal, and other internal partners. The ideal candidate is highly organized, proactive, and skilled at managing multiple priorities while improving the systems that support the team's work.

Primary Responsibilities:

  • Own the operational infrastructure supporting the Research Team, including publication workflows, calendars, documentation, and operating procedures.

  • Manage the end-to-end publication process for research content, coordinating with Compliance and internal stakeholders to ensure timely delivery.

  • Provide operational quality control across the publication process, identifying issues before deliverables move to the next stage.

  • Maintain research resources, templates, trackers, and reference materials, ensuring information remains accurate and current.

  • Serve as the primary operational liaison between the Research Team and partner teams across the firm.

  • Manage the Research Team's website presence and internal content resources.

  • Track research production, readership, and team metrics, producing recurring reporting and supporting business objectives.

  • Lead operational projects and identify opportunities to improve workflows, increase efficiency, and support the team's continued growth.

  • Establish and refine processes that improve consistency, scalability, and execution across the Research Team.

Qualifications:

  • Bachelor's degree.

  • 5+ years of operations, project management, or business management experience, preferably within financial services or another regulated industry.

  • Demonstrated experience managing cross-functional workflows involving multiple stakeholders and competing deadlines.

  • Proven ability to maintain accuracy, consistency, and sound operational judgment across complex, deadline-driven work.

  • Strong organizational and project management skills, with the ability to prioritize effectively in a fast-paced environment.

  • Experience improving processes and implementing operational best practices.

  • Strong written and verbal communication skills.

  • Experience with project management, collaboration, and content management tools such as Asana, Adobe Acrobat, or similar platforms.

Compensation Range:

  • $130,000-$140,000 plus annual bonus

Global X does not accept unsolicited resumes or candidate profiles from recruitment agencies, search firms, or third-party recruiters.

Compensation & Benefits

Global X offers a competitive total compensation package, including base salary, annual performance bonus, and a comprehensive benefits program:

  • Competitive base salary with annual performance-based bonus

  • Comprehensive medical, dental, and vision insurance

  • 401(k) retirement plan with company matching

  • Generous paid time off and company holidays

  • Professional development and continuing education opportunities

  • Hybrid work flexibility

  • Life and disability insurance

  • Wellness programs and employee assistance program (EAP)

About Global X

Global X was founded in 2008. For more than fifteen years, our mission has been empowering investors with unexplored and intelligent solutions. Our product lineup features a wide range of ETF strategies and $78.1 billion in assets under management. While we are distinguished for our Thematic Growth, Income, and International Access ETFs, we also offer Core and other funds to suit a wide range of investment objectives. Explore our ETFs, research and insights, and more atwww.globalxetfs.com.

Global X is a member of Mirae Asset Financial Group (“Mirae Asset”), a global leader in financial services, with $803 billion in assets under management worldwide. Mirae Asset has an extensive global ETF platform ranging across the U.S., Australia, Brazil, Canada, Colombia, Europe, Hong Kong, India, Japan, Korea, and Vietnam.

Skills Required

  • Bachelor's degree
  • 5+ years of operations, project management, or business management experience
  • Experience within financial services or another regulated industry
  • Experience managing cross-functional workflows with multiple stakeholders and competing deadlines
  • Proven ability to maintain accuracy, consistency, and sound operational judgment in deadline-driven work
  • Strong organizational and project management skills and ability to prioritize in a fast-paced environment
  • Experience improving processes and implementing operational best practices
  • Strong written and verbal communication skills
  • Experience with project management, collaboration, and content management tools such as Asana or Adobe Acrobat
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The Company
HQ: New York, New York
217 Employees
Year Founded: 2008

What We Do

Global X ETFs was founded in 2008. For more than a decade, our mission has been empowering investors with unexplored and intelligent solutions. Our product lineup features a wide range of ETFs, spanning disruptive technology, equity income, commodities, hard-to-access emerging markets, and more. Or simply put, we strive to offer investors something beyond ordinary. Global X is a member of Mirae Asset Global Investments, a Seoul-based global enterprise which offers asset management expertise worldwide. Explore our ETFs, research and insights, and more at globalxetfs.com Important disclosures: globalxetfs.com/privacy-policy Global X ETFs is a trade name of Global X Management Company LLC and is not to be confused with Global X Funds, which is a separate legal entity with no employees.

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