AVP, Product Management, Underwriting & Product Technology

Time Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days

About the Role.

The AVP, Product Management - Underwriting & Product Technology will lead technology prioritization across our Underwriting and Product organizations. Business teams bring forward a steady stream of requests to improve our core policy platform, and those requests compete for technology capacity against planned product efforts. Representing the interests of the business, this role builds and runs the process that decides what gets done, in what order, and why, and drives alignment on those decisions with business and technology leaders.

You will create a single view of demand and capacity across multiple technology teams and business stakeholders, facilitate prioritization and trade-off conversations with business owners and IT leaders, and influence decisions so that technology resources are consistently applied to the work that matters most to the business. Grounded in agile product management practice, the role owns a continuously refined backlog, assigns business value, slots work into team capacity, and adapts as priorities shift. The operating model for this does not yet exist; you will build it, then run it.

What You’ll Do.

• Define the prioritization framework for technology work across Underwriting and Product, including how requests are reviewed, how business value is assigned, how competing requests are compared, and how decisions are reached and recorded.
• Design and run the operating model that supports it: governance forums, meeting cadences, agendas, escalation paths, supporting materials, and regular status reporting to stakeholders and leadership on what is in progress, queued, blocked, and decided.
• Own and continuously refine the cross-team backlog so that it stays current, aligned to business objectives, and clearly justified as priorities shift.
• Facilitate prioritization forums with business owners and IT leaders. Make trade-offs explicit, drive the group to clear decisions, and when business owners require work to proceed, manage the resulting trade-offs and communicate the impact.
• Partner with IT leadership and system architects on capacity planning, sizing, and breaking work down from epic to feature, so that prioritization decisions reflect what each team can absorb.
• Define what the business must provide for a request to be ready for development, including requirements and acceptance criteria, and work with IT to improve how requirements are documented and signed off so that defects are minimized. Use lessons from completed work to refine these standards over time.

What You'll Need.

• 8 years of experience in product management, product ownership, program management, or technology portfolio management, with experience prioritizing work across multiple delivery teams.
• Personal lines insurance background, with working knowledge of underwriting, policy administration, and product change processes. Deep product expertise is not required, but you must understand the business well enough to assess value and challenge assumptions.
• Demonstrated ability to prioritize well under competing demands: assign business value, make clear recommendations, and drive decisions when priorities are contested.
• Extremely organized, with the ability to manage a large volume of requests, decisions, and follow-ups across many teams without losing track of details.
• Excellent written and verbal communication skills, including running decision-making forums with senior stakeholders and explaining difficult trade-offs clearly and constructively.
• Comfortable influencing decisions and outcomes outside of your direct authority, and building trusted working relationships with both business and IT partners.
• Experience building operating processes from scratch (intake, governance, cadences, reporting), not just running existing ones.
• Working familiarity with agile practices: backlogs, epics and features, capacity-based planning, and iterative refinement.
• Experience with a policy administration platform is preferred.
• Agile product owner or product management certification (CSPO, PSPO, SAFe PM/PO, or similar) is preferred.
• A bachelor’s degree is required.

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What We Do

We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. We provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.

We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that ​our members never want to leave.

Who We Are

We want to be transparent about what we expect from each other.  From PURE, you can expect:

Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.

Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.

Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.

A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.

Who You Are

All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:

• Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
• Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
• Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset.
• Be a culture builder:  building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.

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