AVP, LTC Product Manager

Job Posting End Date: October 31

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:The AVP, Product Manager will play a key leadership role in Unum’s Long Term Care (LTC) transformation efforts. This position supports a major strategic initiative and involves leading a team of change management experts and driving operational readiness. The role requires someone who thrives in ambiguity, influences without formal authority, and operates effectively in a fast-paced, highly visible environment. This role demands a high level of adaptability, strong executive presence, and the ability to quickly build trust across the enterprise.

Qualifications

• Bachelor’s and/or Master’s degree preferred, or an equivalent combination of education and relevant experience in transformation, product management, or related fields.
• Demonstrated ability to thrive in fast-paced, ambiguous environments with shifting priorities and evolving goals. The ideal candidate is adaptable, composed under pressure, and able to pivot quickly while maintaining focus and accountability.
• Strong influencing skills with the ability to “sell the work,” build trust, and gain alignment across business areas particularly in environments without formal authority.
• Proven executive presence and relationship-building capabilities with cross-functional stakeholders.
• Business insight, digital fluency, and a strategic mindset, with the ability to balance long-term planning and day-to-day execution.
• Experience leading complex transformation or business initiatives, ideally within insurance or product management environments.
• Alignment with key executive-level competencies: decision quality, action orientation, driving vision and purpose, resourcefulness, planning and prioritization, and persuasive communication.

Key Responsibilities

• Accountable for driving enterprise-wide transformation initiatives for the LTC business
• Lead cross-functional transformation initiatives aligned to Unum’s LTC strategy.
• Manage a team of up to five employees, providing structure, motivation, and accountability.
• Drive operational readiness and change management tied to the evolving LTC claims operating model.
• Collaborate with senior stakeholders across Operations, IT, Finance, and Claims.
• Deliver quick wins to build early credibility and trust
• Shape strategic plans for 2026 while executing current initiatives (e.g., Pega delivery, wellness innovation pilots).
• Lead efforts involving vendor engagement, digital integrations, and downstream operational impacts.
• Proactively work with LTC Executive leadership to define strategy, source new ideas, and drive buy-in for solution-focused outcomes
• Proactively identify and monitor value (financial, quality, market positioning, etc.) on a routine basis

Daily Tasks

• Leading and motivating a transformation-focused team.
• Driving change management, process improvement, and operational readiness.
• Coordinating technology deliverables and working with external vendors.
• Partnering with IT, business operations, and finance.
• Balancing current project execution with long-term planning.

#LI-RA1

~IN

#LI-MULTI

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$133,500.00-$274,100.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum