AVP, Lowe's Analytics

Job Description:

Role Summary/Purpose:

The AVP, Analytics – Lowe's is responsible for supporting the growth and management the Lowe’s portfolio. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Develop business case presentations and action plans to drive marketing strategy; including targeting recommendations, test design, product opportunities and cost/benefit analysis to review with client and Synchrony marketing teams
• Act as business consultant, offer analytical and strategic thinking, understand business needs and requirements, be able to translate needs and requirements into data, KPIs, dashboards and insights to measure business performance, and make recommendation to senior leadership team
• Produce campaign analytics to track results of strategies deployed. Create "test" and "learn" culture through ongoing assessment of product and targeting strategies
• Produce deep-dive analytics on Lowe’s consumer credit customers and their spend behavior, providing insight and data driven recommendations to improve portfolio performance
• Provide backup support for standard and ad hoc reporting as necessary
• Share responsibility for achieving key portfolio performance metrics including Net Credit Sales, New Applications, New Accounts, Net Income and ROI 
• Occasionally contribute to advanced analytics initiatives
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 7+ years of marketing analytics experience
• 3+ year of progressive work experience, including:
  • 3+ years of experience in analytics
  • 3+ years of experience with analytic tools such as SAS, SQL, Python, R, and Tableau

Desired Characteristics:

• Advanced degree with emphasis in Statistics, Mathematics, Economics, Decision Science, Operation research or other quantitative field preferred.
• Strong leadership, analytic and problem-solving skills and ability to manage multiple projects and priorities
• Familiarity with consumer and commercial lending products and practices
• Ability to provide analytic support including pulling data, preparing analysis, interpreting data, making strategic recommendations and presenting to client/product teams
• Experience measuring marketing campaigns and interpreting results
• Ability to clearly explain technical and analytical information (verbally, written and in presentation form) and summarize for key stakeholders 
• Outstanding communications, relationship building, influencing and collaboration skills
• Strong problem-solving skills with a demonstrated ability to evaluate situations using multiple sources of information
• Ability to perform in a team environment
• Ability to handle multiple ongoing complex projects in fast paced environment
• Proven business acumen and strong execution skills to work with cross-functional units to build and implement marketing programs (i.e. Risk, Legal, Operations, Systems, etc.)

Grade/Level: 10

The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: