About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Support the Head of Delivery & Management Office in:
- Taking responsibility for the oversight, improvement, and reporting on the implementation of appropriate SDLC control processes, ensuring they are operating accurately and effectively
- Understanding of Technology Controls and take responsibility of ensuring they are operating accurately and effectively
- Ensure that governance structures are effectively embedded across all delivery platforms.
- Conduct regular risk assessments to identify potential threats to the organisation's objectives.
- Develop and implement mitigation strategies to address identified risks, ensuring they are communicated and understood by relevant stakeholders.
- Provide governance on Tech Debt and End of Service Life across Asset Management Tech, ensuring Platform Leads are meeting their accountability with no business impact.
- Perform Review and Report on the Key Control Indicators across the platform
- Responsible for updating and maintaining the BCP on firm approved system
- Support in conducting exercises and simulations to test the effectiveness of BCP plans in conjunction with the Group Operational Resilience team
- Carrying out cross platform assessments, identifying and advising on control gaps
- Coordinate internal and external audit activity relating to the Delivery Platforms
- Contribute thought leadership to administrative process improvement, enabling the platform teams to focus on delivery
- Ability to influence at senior management level
- Ability to apply judgement and balance risk versus business interest whilst ensuring compliance to all relevant policies and standards
- Prepare and present detailed compliance reports to senior management and relevant committees.
- Communicate effectively with stakeholders to provide updates on risk management activities and outcomes.
- Promote a culture of continuous learning and improvement within the team.
- Stay abreast of emerging technologies and trends that could impact governance, risk, and control practices.
- Develop and maintain crisis management and business continuity plans to ensure organisational resilience.
Lead exercises and simulations to test the effectiveness of these plans.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Skills Required
- Oversight and improvement of SDLC control processes
- Understanding and ownership of Technology Controls
- Embed governance structures across delivery platforms
- Conduct regular risk assessments and develop mitigation strategies
- Govern Tech Debt and End of Service Life across platforms
- Review and report Key Control Indicators (KCI)
- Update and maintain Business Continuity Plans on firm-approved systems
- Run exercises and simulations to test BCP and resilience plans
- Perform cross-platform assessments and advise on control gaps
- Coordinate internal and external audit activity for delivery platforms
- Prepare and present detailed compliance and risk reports to senior management and committees
- Ability to influence senior management and apply sound judgement balancing risk and business needs
- Communicate effectively with stakeholders regarding risk management activities and outcomes
- Develop and maintain crisis management and organisational resilience plans
- Contribute to process improvement and operational administration to enable delivery teams
- Stay current with emerging technologies and trends affecting governance, risk, and controls
M&G Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&G and has not been reviewed or approved by M&G.
-
Retirement Support — Pension support in the UK is presented as notably generous versus typical market norms and is positioned as a core part of total reward. Formal materials also highlight share plans and financial‑wellbeing tools alongside pension value.
-
Leave & Time Off Breadth — Annual leave in the UK is described as substantially above statutory norms with the option to purchase additional days. Additional flexibility is referenced through policies such as “Time Off When You Need It.”
-
Parental & Family Support — Parental policies (e.g., “Inspiring Families”) are characterized as extensive, including long fully paid leave and phased return‑to‑work support. External recognition is cited as reinforcing family support as a distinctive element of the package.
M&G Insights
What We Do
M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.
