As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Summary
The Assistant Vice President, Digital Transformation is responsible for driving and supporting the organization's digital transformation agenda by identifying, developing, and implementing technology-enabled initiatives that enhance operational efficiency, customer experience, and business performance. The role collaborates closely with business stakeholders, technology teams, and external partners to deliver strategic transformation projects and foster a culture of innovation across the organization.
What you do
Assess the business impact of digital and how it can transform the business and value chain with experience in Deposit, Investment/Wealth Management, or Loan product projects
Leverage deep understanding of retail banking to define clear, detailed system requirements that align with business needs and enhance operational efficiency. Possess the understanding of banking product lifecycle, operations, and customer journeys
Collaborate with cross-functional teams, including frontline, products, IT and operations, to define and design business requirements and ensure seamless transition from the existing system to the advanced system. Strong project coordination and stakeholder management skills across business, IT, vendors, and external parties
Experience tracking project progress, test execution, defects, risks, and resolution activities. Provide regular updates to senior management and stakeholders on the project's progress.
Identify potential risks and issues related to the project and devise mitigation strategies.
Work closely with system development team and vendors to ensure the new system meets business requirements and regulatory standards.
Facilitate training for end-users and provide ongoing support during and after the system transition.
Monitor the performance of the new digital solution and make necessary adjustments to optimize efficiency and productivity.
Who you are
Bachelor's degree in business, finance, IT, or related field. Advanced degree or relevant certifications are a plus.
Minimum of 5 to 8 years of experience in retail banking, with experience in Banking Product, Core Banking & Transformation Projects as advantage
Proven experience in Agile project delivery and business transformation projects, with strong capabilities in backlog management, sprint planning, user story definition, stakeholder engagement, UAT execution, system implementation, and driving modernization initiatives from a business perspective is preferred.
Hands-on experience with Jira, Confluence, Excel, PowerPoint, and other project management tools.
Ability to prepare project reports, status tracking, defect management, and testing documentation
Experience using AI tools such as Microsoft Copilot, ChatGPT, or similar productivity tools is a plus. Ability to leverage AI tools to improve productivity, reporting, documentation, and testing activities.
Proven track record of defining business requirements for large-scale system modernization projects.
Strong business acumen with an in-depth understanding of the retail banking sector, including products, services, and regulatory environment.
Excellent project management skills, with the ability to manage multiple tasks simultaneously.
Excellent leadership skills, with the ability to motivate and guide teams.
Strong problem-solving skills, with a focus on innovative solutions.
Excellent communication skills, both written and verbal
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills Required
- Bachelor’s degree in business, finance, IT, or a related field
- 5 to 8 years of experience in retail banking
- Experience with banking product, core banking, or transformation projects
- Experience delivering Agile projects and business transformation initiatives
- Experience with backlog management, sprint planning, user story definition, stakeholder engagement, UAT execution, and system implementation
- Hands-on experience with Jira, Confluence, Excel, PowerPoint, and project management tools
- Ability to prepare project reports, status tracking, defect management, and testing documentation
- Experience using AI productivity tools such as Microsoft Copilot or ChatGPT
- Experience defining business requirements for large-scale system modernization projects
- Strong understanding of retail banking products, services, operations, customer journeys, and regulatory requirements
- Excellent project management, leadership, problem-solving, and communication skills
- Advanced degree or relevant professional certifications
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
