AVP, Deposit and Payment Operations

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

EDUCATION
• Degree or equivalent work experience equally preferable
• Degree in Finance, Accounting, or other relevant field
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WORK EXPERIENCE
• Experience with item processing from receiving through capture, or comparable complex back office operations, e.g. adjustments research or return items processing
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FUNCTIONAL SKILLS
• Extensive knowledge of item processing
• Extensive knowledge of item processing reconciliation/proof procedures
• Knowledge of relevant regional regulations related to check adjustments, e.g. Federal Reserve Bank, Reg CC, OFAC
• Working knowledge of item processing tools, e.g. Vision IP, Fraudlink, Verafin
• Working knowledge of Microsoft Windows, Outlook, Word, Excel
• Staff Management
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FOUNDATIONAL SKILLS
• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Exercises sound judgement, prioritizes effectively, and strives for continuous improvement
• Effectively collaborates with colleagues
• Leverages available technology to drive efficiency and results
• Understands and applies industry trends and best practices
• Exhibits optimism, resilience, flexibility, and openness to others' ideas
• Values learning as a lifelong professional objective
• Engages inclusively and with intent
• Always acts with integrity
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RESPONSIBILITIES
• Monitor the check process work flow
• Perform controls to ensure the daily work is completed in a timely manner
• Handle discrepancies or issues related to processing a check
• Approves daily entries posted to customer accounts
• Prepare reports (daily, weekly, or monthly)
• Responsible for writing a new operating procedure or reviewing procedures which are submitted to the VP for approvals
• Responsible for in-clearing checks from the Federal Reserve (issued by customer for payment to a 3rd party)
• Responsible for check deposits (credited to customers)
• Manage the process of fraud monitoring – including reviewing checks and reporting fraud to the customer relationship manager
• Process all incoming and outgoing items, including item verification, capture, input and sorting
• Prepare documentation and utilize standard tools and equipment for item processing
• Balance and account for all incoming cash letters and prepare the items for capture into the system
• Identify cases requiring additional information or clarification
• Interpret the endorsement on all items to ensure the bank is the bank of first deposit and input depositing account information into the system
• Ensure accuracy of supporting documents, review corrections and resolve complex out-of-balance conditions
• Assist in establishing and maintaining standard operating procedures based on workflow and environment review
• Design and implement key benchmarks for evaluating process and function effectiveness
• Track deviations and modifications to existing standard operating procedures
• Adjust standard operating procedures to reflect changes in organizational and industry procedures
• Implement item processing quality audits and controls to ensure that organizational standards are being met
• Detect and resolve errors, liability risks and fraud in item processing operations
• Ensure compliance with industry standards, regulations and policies
• Partner with other departments to resolve complex problems and escalated issues
• Respond to inquiries regarding the routing and disposition of return items
• Manage item processing operations which includes:
• Timely and accurate proof of deposit and in-clearing processing
• Daily, Weekly and monthly customer statement processing
• Customer mail deposits processing
• EIP check verification
• Management Reporting
• Effectively manage risks associated with BSA/AML and OFAC Regulations
• Prioritize and delegate work
• Identify and resolve productivity, efficiency, and quality issues that hinder operations
• Act as operations/business lead on various projects that impact item processing

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.