AVP, Delegated Oversight Manager

About RenaissanceRe

For over three decades, RenaissanceRe has helped its clients manage the risks of operating in a volatile and uncertain world. We’re experts in Property, Casualty, Specialty, and Credit reinsurance, consistently recognized for the innovative way we combine data, experience and technology to understand and manage large and complex risks across the world. We are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.    To learn more, please visit us at Careers - RenaissanceRe (renre.com).

About the Position

The AVP, Delegated Oversight Manager (DOM) is responsible for the effective leadership and oversight of the Delegated Underwriting Services Team, business as usual activities, ensuring full compliance with pre-bind and post-bind regulatory and contractual requirements.

The role acts as a senior point of escalation and the interface with the senior delegated authority stakeholder community. It plays a key role in supporting and delivering the delegated underwriting strategy through strong team management, market insight and effective stakeholder communication.

The role reports into the Head of Delegated Underwriting Services and is supported by Delegated Underwriting Service Managers (DUSM), who are responsible for day-to-day team management of the Pre Bind, Post Bind and Claims & Audit functions.

The DOM is accountable for the consolidation of findings across the service streams, providing informed challenge, escalation and clear, consistent messaging to internal and external stakeholders including Underwriting, Finance, Operations, Claims, Lloyd’s, the LMA and Country Management teams.

Key Responsibilities

Delegated Oversight & Leadership

• Lead and oversee the Delegated Underwriting Services function, working closely with Service managers to ensure consistent, high-quality delivery across all delegated activities.
• Provide effective oversight of pre-bind and post-bind governance in line with regulatory, contractual and internal standards.

Pre-Bind Oversight

• Oversee the pre-bind team to ensure timely, accurate and complete onboarding of delegated underwriting arrangements.
• Ensure effective delivery of Lead and Follow onboarding activity.
• Strong understanding of the Lloyd’s systems and areas of market development (e.g BluePrint II)
• Maintain high standards of data quality, documentation and audit readiness throughout the onboarding process.
• Ensure a robust SLE framework and reporting process is maintained, communicating trends and findings to senior stakeholders.
• Ensure timely onboarding of Delegated Claims Authorities (DCAs) and work closely with the Head of Delegated Claims to identify and implement process improvements.
• Support internal and external audit activity relating to delegated underwriting arrangements.
• Ensure audit findings are appropriately escalated, tracked and remediated within agreed timeframes.

Post-Bind Oversight & Reporting

• Oversee the post-bind team, ensuring robust and effective oversight of delegated authority processes and procedures.
• Analyse, interpret and clearly communicate trends, breaches and outliers to senior stakeholders.
• Act as a senior escalation point for exception reporting and operational issues.
• Support system enhancements and data migration initiatives, ensuring minimal disruption to business operations.
• Maintain oversight of credit control reporting for delegated arrangements.
• Work collaboratively with stakeholders to reduce debtor balances and manage aged debt effectively.
• Provide oversight of the delegated claims team, ensuring effective governance of processes and controls.
• Develop and enhance claims procedures, reporting and management information resulting from the upload of Claims bordereaux.

Claims Oversight

• Provide oversight of the delegated claims team, ensuring effective governance of processes and controls.
• Develop and enhance claims procedures, reporting and management information resulting from the upload of Claims bodereaux.
• Ensure a robust SLE framework and reporting process is maintained, communicating trends and findings to senior stakeholders.
• Ensure timely onboarding of Delegated Claims Authorities (DCAs) and work closely with the Head of Delegated Claims to identify and implement process improvements.

Audit Oversight

• Support internal and external audit activity relating to delegated underwriting arrangements.
• Ensure audit findings are appropriately escalated, tracked and remediated within agreed timeframes.

Stakeholder Management

• Act as the primary point of contact for the delegated authority stakeholder community, including brokers, coverholders, internal partners and external system providers.
• Actively represent the organisation within London Market forums and working groups and communicate back to stakeholders.
• Build strong, collaborative relationships while constructively accepting and responding to challenge.

Strategy & Continuous Improvement

• Work closely with the Head of DUST to support delivery of the delegated underwriting strategy.
• Drive process improvement initiatives and promote a culture of accountability, continuous improvement and strong governance.
• Develop internal visibility of the delegated underwriting solutions team and their contribution to effective delegated management.

Skills, Knowledge & Experience

Essential

• Proven experience in a delegated underwriting oversight or management role.
• Advanced understanding of pre-bind and post-bind delegated authority processes.
• Sound knowledge of London Market practices, reporting requirements and systems.
• Confident communicator, able to present complex findings clearly to senior stakeholders.
• Highly organised and process-driven, with the ability to work autonomously and collaboratively.
• Comfortable providing and receiving constructive challenge.

Desirable

• Experience supporting system implementations or data migration initiatives.
• Strong understanding of credit control reporting and debtor management within delegated arrangements.

We believe that meeting these requirements will position you for success in the role. However, if you fulfill most – but not all – of the expectations, we still encourage you to apply, as we are eager to explore your potential and believe in the ability to grow and learn.

At RenaissanceRe, we believe in creating a workplace culture that fosters diversity, equity, and inclusion throughout our business. We have a zero-tolerance policy for harassment and discrimination and take proactive steps to make employees feel valued and empowered to contribute to our collective success. It is RenRe’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/ civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.