AVP, Cloud Engineering (L11)

Job Description:

Role Title: AVP,  Cloud Engineering (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.  

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.  

• Synchrony celebrates ~52% women talent.  

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.  

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be part of the Cloud & Platform group part of CTO organization.

• Cloud team is responsible for the SYF public cloud platform & services.

• Govern health, performance, capacity, and costs of resources and ensure adherence to service levels

• Build well defined processes for cloud application development and service enablement.

Role Summary/Purpose: 
We are seeking an experienced Cloud Engineer to join our team. The successful candidate will be responsible for bridging the gap between software development and operations by creating an environment for efficient development, testing, and deployment of software. The Engineer will work closely with the platform, infrastructure teams, and operations team to ensure the smooth operation of our systems and services.
 

Key Responsibilities:

• Collaborate with Infra, platform and operations teams to improve the IaC development and deployment process

• Implement version control strategies and best practices to ensure code and configuration consistency.

• Implement and advocate for security best practices for cloud services and AWS environments, including RBAC, network policies, and image scanning.

• Optimize cloud environments for performance, scalability, and resource utilization.

• Automate repetitive tasks and processes using scripts and tools like Terraform IaC, Ansible, Chef, or other programming languages.

• Ensure compliance with security and regulatory requirements

• Monitor and optimize system performance and capacity

• Stay up-to-date with industry trends and emerging technologies

• Assist with 24x7 Service Desk providing local and remote services at a high level of customer satisfaction with measurable KPIs.

Required Skills/Knowledge: 

• Bachelor’s degree in computer science, engineering, or related field; advanced degree preferred but not required with 5+ years of experience IT infrastructure OR in lieu of a degree, 7+ years of experience IT infrastructure.

• Minimum of 5+years of cloud experience or cloud architecture.

• Proven expertise designing, implementing, and securing network environments across Business Centers, Physical & Virtual Data Centers (including infrastructure, networking, storage services)

• Proficient with IaC tools like Terraform, Ansible, CloudFormation

• Hands-on experience with CI/CD tools such as Jenkins, GitLab CI/CD, or Terraform Enterprise, including expertise in creating and maintaining pipelines.

• Experience with cloud platforms (e.g., AWS, Azure, GCP) - Preferably AWS Certified and the ability to deploy, manage, and optimize cloud services in these environments.

Recommended AWS Certifications:

• AWS Certified SysOps Administrator – Associate

• AWS Certified DevOps Administrator – Professional

• AWS Certified Solutions Architect – Associate

Eligibility Criteria:

Bachelor’s degree in computer science, engineering, or related field; advanced degree preferred but not required with 5+ years of experience IT infrastructure OR in lieu of a degree, 7+ years of experience IT infrastructure.

Work Timings: 3:00 PM to 12:00 AM IST
This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)
 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal, LPP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

Job Family Group: