AVP, Cloud Engineer

OTC Markets Group Inc
AVP, Cloud Engineer
OTC Markets Group - New York, NY - Full Time

OTC Markets Group Inc., operator of premier US financial marketplaces, is seeking an AVP, Cloud Engineer to lead our Cybersecurity team as part of the IT Infrastructure department.
Please note OTC Markets is currently operating in a hybrid work environment (three days in office, two days remotely). This position is located in our NYC office.
We invest heavily in employee satisfaction and offer all our employees a highly competitive compensation package. As a dynamic, growing company that fosters an open culture, we emphasize autonomy, responsibility, innovation, and self-discipline. We are looking for someone who wants to make an impressive impact at a company known for its reputation on quality and achievement.
Base compensation for this role is up to $140,000 depending on experience.
What you’ll do:

• Production Systems Support: Provide support for production systems hosting real-time trading applications, acting as an escalation point for Linux-related incidents and participating in a 24x7 on-call rotation.
• Infrastructure Administration: Administer both production and non-production environments, including co-located and cloud-based systems. Manage and apply updates to kernels, drivers, firmware, and security patches to ensure system stability and security.
• Troubleshooting & Root Cause Analysis: Diagnose and resolve system issues, perform root cause analysis, and support QA and development test environments. Manage and respond to customer requests and tickets promptly, ensuring high-quality service.
• Configuration Management: Administer, upgrade, and optimize server configuration using Red Hat Satellite and Ansible Tower. Maintain Puppet Enterprise infrastructure and code base, enhancing system reliability and consistency.
• Automation & Scripting: Automate routine tasks and develop scripts and utilities using Bash, Python, or Perl to improve efficiency and reduce manual processes.
• Monitoring & Alerts: Configure and maintain monitoring solutions in tools such as Nagios, Zenoss, or Zabbix to proactively identify and resolve infrastructure issues.
• Infrastructure Deployment: Contribute to the design and deployment of new infrastructure projects, providing input to improve current systems and workflows.
• Server Provisioning & Maintenance: Collaborate with Development and IT teams to provision servers for new projects. Perform rack and stack operations, execute kickstart/jumpstart for new server builds, and ensure system readiness.
• Documentation & Knowledge Management: Use ticketing and knowledge base systems aligned with change management protocols. Document infrastructure support procedures and run books to ensure continuity and quality of support.
• Backup & Disaster Recovery: Manage backup systems, maintain disaster recovery processes, and ensure effective safeguarding of critical business functions.
• Security & Compliance: Follow security best practices, perform vulnerability scans on new systems, and work continuously to improve security measures, ensuring compliance and protecting organizational assets.

What we’re looking for:

• Bachelor’s degree in Computer Science or related field.
• Experience and Technical Proficiency: Minimum of 5 years in Linux, storage, and backup infrastructure support, with a solid understanding of RedHat 7/8 operational environments and VMware platforms (6.0+).
• Configuration and Automation Skills: Hands-on expertise with configuration management tools, with a strong preference for Ansible. Experience automating routine tasks and deploying infrastructure as code.
• Backup and Storage Management: Operational experience with Veritas NetBackup, including tape management and restores, and familiarity with Dell/EMC storage arrays (PowerStore, Data Domain, Unity, etc.).
• Linux System Troubleshooting: Advanced Linux (RedHat 7/8) troubleshooting skills, including managing updates, kernel patches, and driver upgrades.
• Cloud and Infrastructure Knowledge: Familiarity with AWS services (EC2, EKS, IAM, RDS, S3), including experience in supporting production infrastructure across co-located and cloud-based environments.
• Networking and Protocols: In-depth understanding of network protocols (SMTP, DNS, LDAP, DHCP, FTP, NFS, SMB, NTP, SNMP, SSH) and networking concepts, including load balancers, Ethernet, and TCP/IP.
• Scripting and Automation: Proficiency in scripting languages such as Bash, Python, or Perl, with experience in developing automated solutions and utilities for task efficiency.
• Monitoring and Alerting: Experience with monitoring tools (Nagios, Zenoss, Zabbix, etc.) to configure and script proactive monitoring and alerting mechanisms.
• Infrastructure and Security Best Practices: Knowledge in OS hardening, security best practices, Puppet Enterprise configuration, and YUM package management.
• Collaboration and Communication: Strong interpersonal and communication skills to work cross-functionally with Development and IT teams, ensuring efficient server provisioning and project support.
• Experience with configuration management (Puppet, Chef, Salt), and exposure to cloud IaaS environments (AWS, GCP, Azure).

What OTC Markets offers its Team Members (why you should choose us):
Benefits

• Generous Paid Time Off (PTO)
• Health, Dental, and Vision Coverage
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA) Dependent & Healthcare
• Limited Purpose Flexible Spending Account (LPFSA)
• Generous Paid Parental Leave Program
• Annual bonus and Stock Incentive Program
• 401(K) Plan - Retirement
• Commuter Transit & Parking Program
• Income Protection (Life Insurance, Short- & Long-Term Disability)
• Voluntary Benefits (Accident, Critical Illness, & Hospital Indemnity)

Perks

• Hybrid Work Schedule
• Class Pass Partnership (Fitness & Wellness Programs)
• Citi Bike Membership Program
• Mondays – Breakfast Bagels & Wednesdays – Pizza Lunch
• Office Snacks and Beverages
• Summer & Winter Company Events
• Employee Discount Program
• Monthly birthday celebrations
• Happy hours and more
   

For more information about OTC Markets Group, please visit our public policy advocacy and careers page. No calls or e-mails please.
No third-party recruiters. Unsolicited resumes submitted by third-party recruiters will be treated as free referrals, and OTC Markets Group will NOT pay a fee for any placement that may result from receipt of an unsolicited resume, referral, or other submission by a third-party recruiter.
Come as you are and just be you. We are an equal opportunity and E-Verify employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, creed, color, religion, gender, national origin, age, marital status, political belief, physical or mental disability, sexual orientation, military or veteran status, genetic information, family or parental status, gender identity, pregnancy, including childbirth or related medical condition, or any other characteristic protected by federal, state, or local law. We encourage applicants of all ages and backgrounds.
OTC Markets Group Inc. (OTCQX: OTCM) operates regulated markets for trading 12,000 U.S. and international securities. Our data-driven disclosure standards form the foundation of our three public markets: OTCQX® Best Market, OTCQB® Venture Market and Pink® Open Market.
Our OTC Link® Alternative Trading Systems (ATSs) provide critical market infrastructure that broker-dealers rely on to facilitate trading. Our innovative model offers companies more efficient access to the U.S. financial markets. 
OTC Link ATS, OTC Link ECN and OTC Link NQB are each an SEC regulated ATS, operated by OTC Link LLC, a FINRA and SEC registered broker-dealer, member SIPC. 
Applicants have rights under the federal law:
Equal Employment Opportunity is the Law
Polygraph Protection Act
FMLA