AVP and Chief of Staff to the President and CEO

Job Description:

The Chief of Staff (CoS) to the President and CEO is a senior, high-trust leadership role that maximizes the effectiveness of the President and CEO by shaping and advancing strategic priorities, strengthening enterprise alignment, and ensuring disciplined execution across the organization. The CoS serves as a strategic thought partner, organizational integrator, and operational leader for the Office of the President and CEO—supporting the Enterprise Leadership Team (ELT) and System Board of Trustees (BOT), and leading CEO-directed initiatives and special assignments. This role requires exceptional judgment, executive presence, discretion, and the ability to deliver results through influence in a complex, matrixed healthcare environment.Reporting Relationship & Position Details

• Reports to: President and Chief Executive Officer (CEO)
• Position type: Leader role (exempt)
• Location: Salt Lake City, Utah (hybrid with significant in-person presence based on CEO/Board/ELT needs)
• Travel: Periodic travel required for executive rounding, regional visits, and CEO-related events
• Direct reports: Leads the Office of the President and CEO support team

Primary Responsibilities Office of the President & CEO

• Advance CEO priorities and goals: Clarify and sequence strategic priorities; establish cadence, owners, checkpoints, and escalation; translate objectives into milestones and measurable outcomes; drive enterprise accountability.
• Decision-quality support: Provide analysis, options, recommendations, and integrated briefings that anticipate implications and enable timely, well-informed CEO decisions.
• CEO operating rhythm and calendar governance: Protect strategic time; ensure appropriate preparation and attendance; balance competing demands to maximize the ROI of CEO presence.
• Stakeholder stewardship and loop closure: Coordinate high-value engagements; prepare the CEO; track commitments; ensure follow-up, issue resolution, and proxy approvals as appropriate.
• Lead CEO-directed initiatives and special assignments: Define scope, governance, and cross-functional workplans; drive delivery on time and with intended outcomes.
• Lead and coordinate the CEO office ecosystem: Provide leadership and prioritization for the CEO support team; partner closely with Executive Communications, Government Relations, Brand/Marketing, Executive Development, the President’s Fellowship Program, Mindshare Institute, and regional teams.
• Executive rounding and travel support: Build agendas and briefings; coordinate on-site execution to maximize engagement and follow-through.
• Intermountain Ambassador Program: Provide executive sponsorship and coordination to enable meaningful engagement with former executives and trustees.

Enterprise Leadership Team (ELT)

• Align enterprise priorities: Connect ELT execution to CEO priorities; clarify outcomes, ownership, and interdependencies; remove barriers and escalate risks to protect enterprise results.
• Design and facilitate ELT forums: Set objectives and decision points; define pre-work; facilitate meetings/retreats; document actions and owners; ensure follow-through (including Board preparation and major decisions).
• Enable team effectiveness: Strengthen operating norms and collaboration; partner with the CEO and Chief People Officer on team-building and effectiveness exercises.
• Drive clear communication: Translate ELT decisions into clear messages; coordinate distribution; monitor alignment and ensure closed-loop communication.
• Manage assignments and deliverables: Clarify scope and expectations; track progress; resolve blockers; escalate issues to maintain timelines and outcomes.
• Support the Intermountain Operating Model: Contribute to strategy deployment, goal setting, and step-back reviews; model One Intermountain operating standards.
• Serve as liaison and mentor: Act as a connective leader across executive offices; mentor executive business partners, fellows, and emerging leaders aligned to enterprise expectations.

System Board of Trustees (BOT)

• Board strategic priorities: Lead development and ongoing coordination of Board priorities aligned to enterprise strategy and performance.
• Trustee experience and liaison: Serve as a primary point of coordination for trustees; enable access to information; align expectations; ensure timely responses and follow-through.
• Quarterly BOT meetings: Oversee agenda development, materials production/review, facilitator and guest preparation, action tracking, and governance debriefs to improve effectiveness.
• Annual Board strategy retreat: Partner with the CEO and Chief Strategy Officer to design content and facilitate strategic dialogue; coordinate external guests and education materials; strengthen Board–ELT relationships.
• Nomination & Governance support: Support Nom/Gov committee preparation, materials, and action follow-through.
• Board communications and confidentiality: Ensure clear, consistent, confidential communication in partnership with the CEO and Governance Office.
• Onboarding, education, and events: Build trustee orientation and ongoing education; guide trustee engagement events with clear objectives, logistics, and post-event loop closure.
• Governance best practices: Partner with the Governance Office to continuously improve governance processes and trustee experience.

Competencies & Attributes1) Essential Proven Expertisea. Professionalism

• Confidentiality and discretion in a high-profile environment

• Emotional intelligence, empathy, and self-awareness
• Executive presence, professionalism, and self-confidence
• Servant leadership; mission-driven orientation; integrity

b. Strategic & Systems Mindset

• Courage, resilience, and mental fortitude; adaptive leadership

• Visionary systems thinking; champions innovation, growth, and transformation
• Disciplined prioritization and execution orientation
• Strong organizational practices; consultant mindset

c. Trusted & Respected Partner

• Builds a culture of collaboration and respect; convenes across functions and regions
• Exceptional internal and external relationship management
• Acts as a CEO proxy/liaison and organizational ombudsman when appropriate
• Serves as a force multiplier—anticipates needs, removes barriers, and accelerates outcomes
• Trusted gatekeeper/handler who protects strategic time and ensures preparation and follow-through
• Mentor/coach to executive business partners, fellows, and emerging leaders

d. Business Acumen

• Sound judgment and strong governance orientation
• Working knowledge of healthcare operations and finance
• Research- and data-driven; synthesizes inputs into decision-quality recommendations

e. Communicator

• Creates alignment and clarity across complex stakeholder groups
• Strong public speaking and facilitation capabilities
• Exceptional writing and narrative development; communicates with precision and tone discipline

2) Value-Added Expertise

• Experience partnering directly with a CEO
• People leadership experience (manager of people)
• Transformational and/or turnaround experience
• C-suite experience and comfort operating with Boards and senior governance bodies
• Strong project/program management capability; can run complex cross-functional initiatives
• P&L experience and financial fluency
• Former Chief of Staff experience

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
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Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
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See and read computer monitors and documents.
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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

Location:

Key Bank Tower

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$7.25 - $999.99

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.