When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will oversee the strategy, execution, and continuous improvement of spend management analytics and insights services across healthcare organizations. You will collaborate with internal and external stakeholders to optimize delivery, enhance client value, and ensure operational excellence. You will lead cross-functional teams, manage analytics operations, and align analytical solutions with organizational and client goals to drive impactful outcomes and sustained success.
Responsibilities:
Lead the operational execution and continuous improvement of analytics services focused on solving client spend management needs within healthcare organizations.
Collaborate with internal stakeholders, including product management, development, and service delivery, to execute product enhancements, pilots, and new capabilities.
Oversee client onboarding, training, and utilization of analytics products to ensure consistent value and meaningful insights.
Lead and develop a client support team focused on optimizing product performance, ensuring service excellence, and continuous service improvement.
Establish and maintain staffing models to support efficient product operations and client service delivery.
Provide executive-level reporting on key metrics related to product delivery, operational outcomes, and client satisfaction.
Partner with marketing, training, and communication teams to support product launches, improvements, and engagement initiatives.
Develop and advance talent within analytics and support teams to meet current and future organizational needs.
Lead strategic initiatives that enhance client service and operational excellence.
Ensure compliance with internal policies and standards, maintaining data integrity and service reliability.
Qualifications:
Relevant degree preferred.
10 or more years of relevant experience required.
Demonstrated leadership experience in analytics, data management, or healthcare technology solutions.
Proven ability to manage and scale analytics or data-driven product offerings with measurable client value.
Strong understanding of healthcare systems, analytics methodologies, and financial management principles.
Excellent communication and presentation skills, with the ability to convey complex insights to diverse audiences.
Strategic problem-solving skills focused on operational efficiency and service excellence.
Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $135,200.00 to $236,600.00.This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Top Skills
What We Do
Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume.
Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.
