ADI Global Distribution is hiring an AV Sales Specialist who will increase market share, uncover new opportunities, and drive solutions with our AV customers that result in long-term customer relationships.
The AV Sales Specialist must be comfortable working in a fast-paced environment with a customer first approach. The position will require consultative selling, design assistance, multitasking and forward thinking.
ADI Global is North America’s leading wholesale distributor of security, low voltage products and AV solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, and team member development.
JOB DUTIES:
- Best in class customer service
- Increase AV sales in local markets – through wallet share and new account acquisition
- Meet and exceed revenue, gross margin and exclusive brand goals
- Leverage internal tools, market intelligence and field/local input to identify key areas of growth, brand opportunities, etc.
- Create and manage customer profiles to illustrate opportunities and success
- Use CRM and ERPs to track efforts including but not limited to revenue, supplier/category opportunities, and activities
- Strengthen current customer relationships through pro-active call out campaigns, educating customers and providing overall AV guidance and solutions through:
- Product knowledge, pro-active promotion, product demonstrations and trainings
- Create and/or develop relationships with suppliers and suppliers representatives
- Implement customer trainings to drive sales growth
- Assist the Store Manager in coordinating A/V and Smart Home store events, counter days, etc. with vendors or reps.
- Complete and report on all aspects of AV store merchandising and oversight
- Provide market intelligence and guidance to manager
- Demonstrate value-based benefits of solutions
- Assist customers with warranties, manufacturing specifications, care and maintenance of product and delivery options as part of the sales process
- Serve as the go-to AV expert, staying up to date with the latest product updates and new releases
MUST HAVE:
- 3+ years sales and/or customer service experience
- Residential AV knowledge/experience
- Smart Home experience preferred
- Audio distribution, video distribution, lighting control, home automation
WE VALUE:
- Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.
- Ability to multi-task
WHAT'S IN IT FOR YOU:
- Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
- 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
- 12 paid holidays each year
- Four weeks parental leave without using vacation time
- Team member discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
#LI-JS1
About UsADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.
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Skills Required
- 3+ years of sales and/or customer service experience
- Residential AV knowledge or experience
- Smart Home experience
- Experience with audio distribution, video distribution, lighting control, or home automation
- Familiarity with programming control systems such as RTI, Control4, Savant, Crestron, Lutron, or Holm
- Ability to multitask
What We Do
For more than 25 years, ADI Global Distribution has been the leading security and low-voltage distributor professionals rely on. Our industry solutions enable dealers and integrators to operate more efficiently and offer reliable services. Through our partnership with more than 700 leading suppliers, ADI offers the industry's largest product selection. With more than 350 thousand products in-stock every day available in 195 stocking locations across 17 countries and online through our Digital Branch, our customers can access the newest technologies and solutions at the best prices year-round. ADI provides the services, solutions, and support you need to help your business grow and save you time and labor on every project. Our customers depend on ADI for system design support, device programming, and in-person and digital training opportunities
